Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

Featured_Post_Noticeboard@1x.png
YulianK by SMARTY Community Manager
  • 11806 Views
  • 477 replies
  • 3 kudos

Resolved! Entering a PAC code to an activated account

Hi, I've been using smarty for a few weeks and decided I want to Xfer my number to it. Ive got the PAC from my previous provider, but there is no "My Number" option in the app where the instructions say there should be... Thanks. Barry 

Resolved! Replacement sim

Is there any way i can receive a replacement simcard  (old one damaged) without losing the use of phone while i wait for a replacement simcard

No Service when away from WiFi

Whenever I’m away from WiFi, my iPhone says No Service.  I can’t make or receive calls, send texts, or do anything that depends on phone or internet access.   When I’m at home or anywhere else where I can connect to Wi-Fi, everything works fine.  Thi...

old number has been ported but doesn't work

after a delay of 5 days my number has now been ported and is showing in the smarty app but the phone is still showing the number as the original sim number and I can't phone on my number or send receive texts with it , yes I have unsuccessfully spoke...

Eu

Any tips for getting EU roaming to work on an iPhone? I have followed the steps suggested on the smarty website (going to mobile data network and changing the mobile data/MMS APN to mob.asm.net.After resetting the settings in Germany, it worked, but ...

transfer of old number to SMARTY

my texts to contacts are appearing as coming from the SMARTY number even though, according to SMARTY, my old number has been transferred successfully. This has come up before in the community and I haven't seen that anyone has actually had a helpful ...

Number not registered to my phone

Hi I am new to Smarty and keeping my old number, this has now been sorted and transferred over. I have a message from my phone telling me number isn’t registered to my phone. It’s the same for my daughter as well. What does this mean? thanks 

Outbound SMS not being received by recipients

I have recently had a couple of text messages from colleagues that I have replied to, but after seeing the colleagues they said that they never received a reply. I have spoken on Smarty chat today and was told that there is no issue with my account.....

Only chat bots??

Hi i bought a sim yesterday but it's made me buy data and sending me a sim but I already bought one so don't need another, i,just need to activate the one I bought but there's no option for that???    

Sims

New to the community and smarty.When adding an additional sim -What’s  the difference to a child or family sim?

Lgraham by SMARTY Pioneer
  • 353 Views
  • 2 replies
  • 0 kudos

Enquiry

Please a number has been calling that my monthly fee (£20) for unlimited data, calls and text can be reduced to (£12) per month. Is this from smarty 

Tonye123 by SMARTY Rookie
  • 320 Views
  • 2 replies
  • 0 kudos

the worst service i’ve ever had

why are your services so pathetic? you close the chat after 2 minutes of me not replying but take 10-15 minutes to reply yourself. all of your workers have terrible english and cannot type proper grammar and have the sorts attitude. this is the worst...