Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
We have been charged for 3 separate direct debits with SMARTY but only have two accounts that we know of. It's possible the 3rd one was for a family member who no longer uses it, we used to pay the bill. I've tried all my known email addresses to log...
I want to skip the name recording in voicemail setting
Does smarty have they own voicemail instead of recording your own?Thanks
I have asked for a replacement SIM card 10 times in the past 3 months and have not received any. Every time I click the link for the SIM to be sent, nothing happens. I also recently made a group phone and added 3 members of my family to my account an...
I am going to New York and will very often be in WiFi zones. I have a dual SIM slot Samsung Galaxy 12 Android phone and plan to by a local SIM card for texts and calls and data in the US. (The phone won't take an e-SIM) I would still like to be abl...
Does anyone else suffer the same infuriating problems with trying to renew the same plan??
Why do I now need a password to access my voicemail
Sending email to yahoo address is always undeliverable
My wife is getting texts from you saying texts to 7007 not part of plan. Can you tell me who 7007 is, and is it a charity. Thanks Lawrence
The lock screen on my mobile shows Lebara as the network rather than Smarty. I used to be on Lebara but switched several months ago and ported my existing number across.The sim is the supplied Smarty one.The APN is named Smarty and appears to have th...
How can you use your phone in South America with Smarty
I’ve read up on the practicalities on the Smarty site, but interested to know if anyone has experienced any unexpected challenges whilst on holiday from the UK to Greece?
Joined Smarty from Lebara (i.e. 3 versus Vodafone). Great value for money (60gb for £10 pm) but hopelessly poor 4g reception means completely unreliable internet (cannot connect to Netflix etc). Download speeds now often below 1Mb ps. 3 4g reception...
Hi, I haven't received my SIM yet, but had a few questions:1 My account page does not have much functionality, will this change once I activate my SIM?2 If I navigate away from my dashboard, I seem unable to navigate back again; there does not seem t...
Can I use my smarty sim in a Ryoko? If so any issues reported.... thanks people
I mistakenly entered a request for a STAC code instead of a PAC code. But Smarty are saying I cannot have a PAC code because I already asked for a STAC?
Hello Smarty Comms, I added the Smarty SIM card before leaving the UK, but did not do the APN trick and now I am stuck in Europe with a non-working SIM for roaming. Tried to follow instructions to set it up, but does not seem to work: I ended up with...
I’m in Franciso for a few weeks. I tried to use WiFi as much as possible but needed Data for being out and about. I topped up 3 times for max £15 each time - it’s very expensive and disappears quickly. Next thing I know, I get a text msg to say I’d r...
