Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello, I lost my SIM card and I need another SIM card with the same number, please.
I have had an email asking me to log into my dashboard and update my information as my payment details are going to expire?? When I looked it shows its on auto renew which it has been since 2022. Will my service stop or carry on? Its not clear.
Smarty's Policy on Network Policy states they don't do Network Throttling or Data Shaping.However, I've been having an issue very similar to what this user described last year.Between 1am-8am approximately, the connection is fine.By 8am, the Download...
Hi - I am having issues with my voicemail. I keep recording messages and then finding that it has reverted to the default message, deleting my message in the process. This is really frustrating as I include important information in my messages. Any i...
my wife and I both have smarty sim only deals, BUT we cannot make calls on our mobiles WHY???
I keep getting a "sorry, you're not given access to this service" msg when I try and call some numbers. Yesterday I wanted to call my District Council to report a problem in the park but couldn't because I didn't have access to the service. I had to ...
My wifes Samsung A40 is part of a group of three new Smary sim card users. Today, out of the blue it stopped making or receiving calls. Anyone know how to fix this. Seems the A40 is compatible and VoLTE is on.
I have recently joined SMARTY. Soon after activating, I got (what I suspect is a generic) message advising me to update my APN if I was interested in roaming. I am, so I did.However, due to finger trouble, I entered "mob.asn.net" (note the N in ASN) ...
Very poor signal indoors and outdoors in BN12 area call drops out other person can not hear me or me hear them this morning caller couldn't get hold of me did not ring went over to voice mail I was in doors have WiFi switched on, other phones in hous...
My phone is not working for voice calls. I can't make or receive calls. I can't access my voice mail.I have checked on my network coverage for my postcode and it says " They are working in our area and it should be working soon". However my phone has...
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Hi everyone,I just transferred my old number from O2 to Smarty, I just wanted to know that what will happen to my Smarty number, my Smarty bill, my O2 SIM card. And also, could I have my Smarty number active again as well?I'll be so grateful if anyo...
I transferred my existing number to the SMarty plan. I can receive texts & calls to my existing number. However if I send or reply to a text, the number at the other end is different & this number doesn't come up as an existing contact to the person ...
When I call my sister ’s Virgin landline with my Smarty mobile (or my wife's phone) I get through ok and I can hear them but they can't hear me. We tried a Vodafone mobile and that works, no problem. Any ideas?
My mum passed away. I was paying £8 month for her plan. I have cancelled the payment plan and submitted death certificate etc. A puk code was requested to transfer her smarty number to another sim. I now do not want to do this instead I want to keep ...
Hi.. I cannot request PAC code on my old SIM card as it's not recognised by the phone.. I bought another SIM and logged in with my details hoping to swap numbers or bring the old number over but being the card is dead that's a problem.So I used the e...
Moved to Smarty two weeks ago. Maybe missed something cannot connect to 3, the network is requesting a user name & password? Tried Smarty name/password which failed, assumed the connection would be automatic?
Hi, is there a limit to the number of devices that can tether on a data only plan? I'm considering replacing our house internet with the unlimited plan. Also is your NAT open or is it restricted? We mainly use it on Xbox's and phones/laptops
Is it really too much to expect to be able to tell SMARTY that their SIM has completely stopped making or receiving calls? I mean, that is what it's for isn't it?? And yes, thank you very much, my phone IS 4G, and I could almost spit on my nearest ph...
