Lock screen shows Lebara, not Smarty as network

[GrahamM_1456128]

The lock screen on my mobile shows Lebara as the network rather than Smarty. I used to be on Lebara but switched several months ago and ported my existing number across.

The sim is the supplied Smarty one.

The APN is named Smarty and appears to have the correct settings as per the Smarty web site.

The APN settings are greyed out.

I have tried creating another APN entry with the Smarty settings, also tried a reset of the APN settings but the lock screen continues to show Lebara as the network.

Switched my wife at same time. Her phone shows Smarty !

Any thoughts ???

[MSF]

@GrahamM_1456128 Can you not change the wallpaper of your Lock Screen?

On my locked screen, the only place where 'SMARTY' shows is in the top corner - are you saying that 'LEBARA' shows there instead?

[GrahamM_1456128 · Accepted solution]

Hi there,

Thanks for the reply. I think I've just found the problem. It's actually a setting on the phone thats causing this. If I manually selected the carrier, in this case Smarty, it still showed Lebara on the lock screen. I then did a bit more digging and found a setting in the Notifications & Status settings that allows you to edit the carrier name. It had Lebara in there. I changed this to Smarty and now the lock screen correctly shows Smarty. At some point while I was with Lebara, their setup must have changed this parameter as I was originally with Smarty when I first got the phone. Obviously Smarty did not change this when I switched back to a Smarty SIM.

[MSF]

@GrahamM_1456128 Glad you sorted it! Glad that you also bothered to let us know!