BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I am taking over a position from someone else - they currently have the business number on their SMARTY account. I have ordered my SIM but do not know how to transfer the number from their account to mine.Can anyone please advise?
I joined Smarty last week had a full signal in the house and outside but then i had only emergency calls only! Its running on my wifi at the moment. The signal coverage reports say no problem but the person on line said it was congested. Surely somet...
Anyone else get racist abuse
Is anyone else getting a rubbish service with 5g? I can't use any apps and can't hear properly when people call. The Internet is a no go also
Hi,Has anyone else had issues with the EU roaming? Mine gets stuck on edge. I am on the 50gb for £8 plan with over 20gb worth of data left but no internet connectivity. I tried changing the APN as advised but it still failed to work. Anyone else had ...
I was with Giffgaff before, and when I ran out of data I had a nice simple "renew now" that I could use to get back online.With smarty, the suggestion is to turn off auto renew and wait until the day you want your renewal. I did try this, I turned of...
I renew my plan but lt’s didn’t work
Have entered into a contract for a social tariff, paid and SIM card not been delivered and the telephone number has not been generated.Any other customers experience this?
Gilly
The national lottery app as worked fine untill about 2 days ago. I followed the usual advice i.e. reloading the app, rebooting phone but without result. Any suggestions why it is no longer possible using Smarty sim to connect to the national lottery ...
Hello.Has anyone out there had any success with a doro 7010 and wifi calling please.I have purchased one of these as it appears to be the only phone with buttons that has this option. So far, I cannot get it to work on wifi calling.If you have been s...
Hi - i awitched to Smarty a week ago (Sim only) Cannot make calls or send txts. Is there an easy fix?
I AM NOT GETTING A PASSWORD CHANGE LINK
Hi , I have problem to access to adults contents. I paid 1 pound to unblock the service but nothing happened… what can I do?
I need some assistance, please. I ordered a SIM-only plan from Smarty, but their SIM didn't work on my phone (4G problem apparently, even though I got 4G no problem with Lebara but hey, I've accepted that now). Despite informing them, they cancelled ...
I've suspected for a number of years that it's just the Three network that doesn't work while under the channel. I can't too that conclusion because I never had service on the way to France but, coming back, I could stay connected to the network I wa...
