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What is happening with 3

For over a year now I have had great service from my Smarty "3" SIM.For the past week or so though, the service has plummeted. It is the same on PC, my Phone and my tablet so it definitely is the provider that is bad. So slow it never actually gets t...

Resolved! PAC code

Hi I’ve been sending a txt too  65075 with my Dob but just keep getting a reply that says We received a switching request for this number which didn't pass our authentication checks. Please check the request and try again or log in to your account at...

Resolved! Can't send text message to BT

I get my broadband and landline through BT. The perform some support functions via text but when I answer, I get the message "couldn't send your message, please try again"  the number I am texting is 61988.I bought an add-on in case it was not covere...

Resolved! Coverage in Cities really difficult.

I have had Smarty for a few months.   I have noticed in busy places the signal often appears to be there but doesn’t allow access.   So in London you can call up maps - GOS will find you but no streets.    People I am with have 4G _ I have nothing or...

4g broadband router

My daughter is at Loughborough Uni and in accommodation with no internet access.  Will a 4 or 5g router do  the trick for her? According to the coverage she should have excellent 4g but only 5g outside.  Also, can she use a single unlimited data / ca...

Using smarty wifi in Mexico

Hi all just got a ZTE ROUTER.With a smarty sim.How do I use it abroad my provider is Vodafone business contract on my phone.The smarty plan is unlimited.Cheers in advance  Graeme

Resolved! Google Wallet won't allow me to make contactless payments

It may be a coincidence, but since moving to smarty, my phone will no longer let me make contactless payments. I get the message:Your device doesn't meet security requirementsYou can't pay contactless with this device. It may be rooted or running unv...

swaefas by SMARTY Maverick
  • 1281 Views
  • 5 replies
  • 0 kudos

3G switch off

i have a phone that uses 4G for data but not calls and texts, will data still work after the 3G switch off or are three going to block phones that dont support 4G calling

Experiencing difficulties

MY wife and I have entered our phone numbers and pac codes from our previous service provider and We have still haven't been able to get pass that Please re-check if your number is correct and try again when we know we inputed the correct data. Can s...

Resolved! Voicemail Greeting

Is it possible to change my voicemail greeting to something that doesn’t include recording myself ?

Resolved! My SMARTY experience so far…

  I joined SMARTY around 7 months ago and I wanted to share my own experience, so that others can hopefully can benefit from what I have learned so far… I live in Wakefield, West Yorkshire and the networks here are generally pretty good on the whole...

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Michael_T by SMARTY Teamster
  • 3408 Views
  • 4 replies
  • 5 kudos

Resolved! Smarty Wi-Fi name and password

I’m trying to connect my Home Camera to PAYG Smarty mobile WiFi network, using Sony Xperia XA1 phone. The Camera App is asking for WiFi name and password. Doesn’t anyone know how to find these ? Many Thanks.

Resolved! New User How Do I Setup Voicmail?

Plenty of posts telling me how to switch it off. Zero on how to set it up, find voicemail number etc. Smarty should send these numbers to new users. 

DaveK by SMARTY Pioneer
  • 479 Views
  • 1 replies
  • 0 kudos

RCS chat wrong number after port to Smarty

Hi,My number has successfully been ported over to Smarty but my number in RCS messages is showing the original number before the port.I have tried turning off and back on RCS chat, restarting the phone, switching the phone off, removing the sim etc b...

Resolved! Pay my bill

How do I pay my bill directly in dashboard, my automated renewal fail. Thank you.

Resolved! Unlimited mobile data while in France

Hi guys,I'm currently in France and would like to use my phone to stream TV in the evenings. Can I pay for a 7 day unlimited data add on first at a cost of £10. And then pay for a 3 day pass to use all of the data (not just the 12G fair usage) at a c...

Has ANYBODY ever actually received a gift card?

My dad referred my mum a year ago. My mum then referred me 6 months ago. We all use smarty but none of us has ever received the promised gift cards. So I’m curious if anybody out there has ever actually had one or is it just a scam to entice you in?

leighb3ta by SMARTY Pioneer
  • 536 Views
  • 3 replies
  • 0 kudos