Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I’ve bought a sim from a store and want to add the sim to my account but there is no option to do this in my account. It just prompts me that my number has not been applied yet. it looks like on account creation it decided to send me a sim and not us...
I can not recieve or send calls out of my Hotmail / Internet area tried new sim today at a mobile phone shop and everything work fine tolf me the sim i was using is faulty can I request a new sim
Over the last two months I am not seeing any texts on my dashboard. Calls and data are showing. Have tried the same online chat a couple of times without success. Any other deas
I have been with Smarty for 2 years. I have a Samsung Galaxy Tab A71. I am unable to receive any text messages save for those from those from Smarty. I have tried every troubleshooter I can find. It hasn't helped. I have tried the smarty web contact ...
Both myself and my wife have Smarty SIMs in our phones. Since this morning we have had no mobile service, even though the mobile signal symbol is on. When either of us make a call to anyone, the screen remains at "calling ..." and eventually gives up...
Hi all I have on number of occasions not received important messages from friends and family, Checked out my phone and all is well, My partner sent me a message whilst we were both in the house and Iam still waiting to receive it some six hours ago.
Could anybody help me with the IMS settings for Smarty.Since my phone upgraded to Android 14, I have been unable to get IMS registered to use VoWIFI or VoLTE, so I am gradually working my way through potential solutions and one solution many people h...
Hey peeps been with Smarty for a long while now upgrading from my iPhone 14 Pro she’s old and battered I’ve ordered it yesterday but then found out it has no physical sim slot can I get an ESIM from Smarty ?
I want to leave ,how I can get PAC , I want keep it number
Needed to access the 4G network at Luton Airport this morning. It was impossible even with 3 or 4 bars showing on my phone. My wife’s phone using EE was fine. Once I had returned to the airport car park, my reception was fine. I am sure most travelle...
Hi,The usage dashboard on the Smarty website and app has not updated since last night do I do not know how much data I have remaining. I reached out to an agent but he ended the chat saying I had not responded but I had.Can anybody help please?
Just joined Smarty and got my number transferred - that was successful today, however, it now says my account is closed on the app and online!There is no article to help, nor any response from the chatbot - please help as i have started a Group and i...
I transferred my number to smarty and it was working fine for a week. Then all of a sudden the number stopped working. I contacted smarty mobile they said my old provider fails to send files which is a lie as I got a call from Tesco mobile and they t...
I ported my number from EE and set up a group with my wife and daughter. I added them to the group after they activated their Smarty sim but before their numbers had ported from EE. Now their numbers have been ported I am getting the message their Sn...
Can someone let me know how to raise a complaint please as an agent has stopped responding but left the chat open so I can’t start a fresh oneit has now been 3 days
When I filled in the form to transfer to you I mentioned my existing number. Will that number now be active on the phone because you state it’s updated but the new sim number only works which is if no use.peter
Hi, is smarty network down in Fraserburgh Scotland? AB439ST I haven’t had signal for days
i got my smarty sim and put in in my phone i then activated my sim and got both email and text telling me my number and that it is active my sim works fully but i cannot access my dashboard on the app or online because it says that it is not activate...
