BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have lost internet for no apparent reason. Is there fault
Is SMARTY to SMARTY free text and call when you off of contract or plan !?Thanks
I’m currently using my iPhone 15 abroad and it can only hold an E signal and not the 4G signal that my wife’s phone is using. There is a strong 4G signal where we are staying. Any ideas to what needs updating?
Hello there I have several uncleared and pending £1 payments to smarty as I tried to have adult content enabled and very my age still waiting for some moves on this matter, my question to you is there anything else I can do to sort this matter out.? ...
my internet has not been working these couple of weeks
Ive been waiting for over 4day for a paccode and they keep saying there a technical issue. Ive tried many times but keep getting the same answer. Unfortunately we were unable to generate a switching code for you. Please contact us at https://smarty.c...
Has anyone, in an area where 3G has been dropped, have a Router that works with SMARTY (and has a telephone socket/port)? If so what make and model is it? Thanks.I have a Huawei B311 and a Tenda N300.The Huawei doesn't give me phone calls (it used to...
Please can I get help on removing the parent restriction on my phone please
Any news on when I can make my nickname SIM my Group Owner SIM? Having closed my GO SIM, my account is currently in limbo.
I recently started using smarty, and I received my SIM with the new number, so I transfered my old number to here, but when I send a text, my new number shows up on the receiving phone, even though I transfered my existing number to here, and if I ge...
HiI'm shortly going to Jordan for 10 days and would like to know how much, if, data allowance I have for calls and Internet usageThanks
Hi all,So I'm on the fence with this to be honest as I'm exited seeing better 4g and 5g coverage as well as the speeds increasing.However, if I have read the articles correctly then Vodafone now own 51% of the smarty company, they say no customer con...
I have always had no problems streaming with smarty. But recently, I'm having problems streaming with a lot of buffering. Phone works ok with broadband WiFi. In fact in the past smarty data has been more reliable than a friend's sky broadband. But no...
Hi there,My phone has stopped working, it can't dial out, when I call it from another phone it rings in my ear and goes to my voice mail but the actual phone doesn't ring. It has network connection because it can receive SMS's. There is nowhere on th...
My son still has data for this month but it’s not working away from the Wi-Fi
My wife and my phones (iPhone 14 pro and iPhone 15) no longer have wifi calling since the ios18 update. Is there a solution to this? My work iPhone on EE still has the wifi calling after the update. I have tried everything from restarting to resettin...
I am very politely but having had quite enough of BS today, requesting that you dudes cancel my SIM.Like many people I fell for your very tasteful image, but was always concerned because Smarty is such a twatty name.Long and short is that the SIM was...
HI I tried to call 0330678522 but keep getting a message saying youve not been given access to this service.Can this be chnged as it my insurance company I need to speak toRegardsdean
while trying to add a new sim to family account I have added my number to someone else's sim. How can I stop this? I have a new sim I want to add the number to? Thanks
Hi, I placed an order last Sunday 27th. I received an email on the 29th to say it should be here any day but have still not received it. Please can this be chased up as my new phone has arrived and I’m trading mine in so need to send back ASAP once I...
