BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
my router is not working. I have tried to following instructions to update the APN but they do not apply / are incorrect. Any advice? Thanks!
Hi, I had previously been successful in connecting to the internet at home using a Smarty sim in a Huawei H112-370 5G router. I have been out of the country recently for several months however, during which I suspended use of the Smarty sim since I ...
Can we use our data in Greece
I’m heading over to Spain shortly and will be using a lot of data on the second day of my visit. If I was to purchase the 3 day unlocked data package at the start of my trip, would the 12gb allowance begin on the fourth day or does it not work like t...
I’m heading over to Spain shortly and will be using a lot of data on the second day of my visit. Using WiFi not possible or reliable.If I was to purchase the 3 day unlocked data package at the start of my trip, would the 12gb allowance begin on the f...
Hi I have just set up a data package. I have set up a payment by PayPal but I do not want to auto renew each month. Can anyone tell me how to stop the auto renew as I have tried everything and cannot find how to do this. Would appreciate your help t...
Had my number port in yesterday and can't receive texts or calls and had email say it was delayed too what can I do
Hi guys today I got a brand new lG wing brand new in the box I've put my smarty mobile and it is registered in as the network but I cannot receive or make calls I can receive Texts I've checked everything on the phone thinking that is because the pho...
Hi all, first post so be gentle and apologies if this has been covered but I have searched here to no avail.We have identical phones (Samsung A40) and Smarty plans. My phone has the option to enable 'WiFi Calling' but my wife's does not.....the optio...
Hello everybody,Ive just signed up to Smarty Mobile on a SIM only plan. As I don't use a lot of mobile data I opted for a low data allowance plan which should be sufficient for my needs.However, I will buy a data add-on as a safety buffer should I ne...
Help! I am new to Smarty, but I am having all sorts of problems with the App… when I log in, I can see the home/landing screen for around 1 second before another screen pop up with a bell at the top and the words “share exciting things with me” with ...
Hi I've gone to EE after being with smarty for a few weeks as the coverage is better.I want to keep my number and asked for a stac code, is this right ?
We have an account with three phones already and we’re trying to add one. We already have the SIM but there’s no way to register it. The web site doesn’t allow us to open a new account without ordering a SIM, which we don’t need and clicking on ‘Add ...
I bought a Moto G54 recently wanting it partly for wi-fi calling. Just after I bought it, it seemed that wi-fi calling was working. But now it doesn't.I have a Moto G82 which gives me wi-fi calling, so this rules out many possible problems for the G5...
This is an update to earlier mid-December postings on wi-fi calling that weren't then visible because of SMARTY problems.I bought a Moto G54 recently wanting it for wi-fi calling. Thinking that as it was a modern phone (only came out last September) ...
Hello,Today I have started getting PDP Authentication Failure messages on my iPhone 14. Not had this before and I have been using Smarty for over a year now.
I have just moved over from three since I have moved over I have not had 5G all I am getting is 4g when I was with three I had 5G all the time I have a Google pixel Pro 7 so I know it's compatible. My partner she is still on three I'm getting 5G. We ...
I’m new to smarty, just put my sim in after waiting days for my number to transfer. All details are up to date (I’ve changed my mobile data settings like the post says to do once joining). When I put data on and turn off WiFi the top of my status bar...
I paid 17 pounds for extra data in the UK and I wanted to pay in EU, can this money be sent out of plan?
