I ported my number from EE and set up a group with my wife and daughter. I added them to the group after they activated their Smarty sim but before their numbers had ported from EE. Now their numbers have been ported I am getting the message their Sn...
Im having exactly the same problem now in March. This community group is not helping AT ALL since the only “advice” seems to be to contact support on web chat … and they take ages to respond and never answer the questions asked of them … so far Smart...
I waited 44 mins on the chat then got a formulaic response “we are aware there is an issue with the closure of ported accounts please give us 48 hours to try and fix it” …. None of my specific questions were answered and none of my family of 5 can ac...
