Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
Hi ,me renew plan ,but cant top ap till old plan not finish
Hi everyoneI've been getting more than a few nuisance calls lately since I switched to Smarty. I don't know if it's just coincidence, and it probably is nothing to do with the switch, as I am using the same number I was using with my previous network...
Hi guys I just switched to Smarty as the £20 a month for unlimited data sounded like a no-brainer. Now I'm starting to think it's more of a yes-brainer. I'm on my 3rd day with smarty and 90% of the time I am on 1 bar of connection. The highest I've s...
I contacted support yesterday, and had an agent that was excellent, fast efficient and resolved the issue. It recurred today, and I have had the worst experience ever. First Dhar**** ignores the chat for what was forever responding, then when asking ...
Arrived in dSpain badly disabled have data and texts but can't make calls need urgent help have neurological condition hard to type
I am trying to keep my number but the way they say it must be done does not look the Sam as my Dashboard what am I doing wrong?
our smarty sim does not connect to the internet reliably, i have tried another dongle and this has made no difference?
With multi sim, can the other sim user/s setup individual app logins or does the main username and password need to be used for all sims accounts?
Hello,I currently have a smarty account and added my daughter within my group, I would also like to add my son who currently has a phone no. and handset, the current SIM is Vodafone. I would like to add him to the group with a smarty SIM but would l...
I’m finding it hard to change my plan I do not want a data only plan no more I would like unlimited everything calls text data is this possible
Using smarty sim in mobile modem touring France have changed APN to mob.asm.net still no service
Getting only one bar at best,not as promised,should I leave or wait for better signal.
I have a Samsung S20 plus 5G which generally works fine except if I enter an area with 5g coverage. I then get a strong 5g signal but find there is no internet connection. If I stop my phone using 5g (I.e. set to LTE/3G/2G auto connect) or in a non-5...
I moved from Vodafone to smarty Last week and I'm seriously regretting it now as I also moved my phone over over to smarty as well,Vodafone signal was good 3-4 bar of 4g,but signal from smarty is non existence,I regularly get no signal what so ever a...
Hello I’m using a smart sim in my WiFi box router in uk but wanted to ask can the same sim be used when I go to turkey for three weeks Or do I need a new Turkish sim when I arrive to insert I to box Or Can same smarty sim still work cheers dave
I was the owner of a group of 3 accounts. However I closed my account with Smarty as I got a company phone. Ideally I'd like to make one of the other two accounts the new group owner. I've read that I must disband the group, but I don't know how to d...
Should be getting 70mbps with 4G. Getting 2.77mbps Smarty
