BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
@ Why is my coverage getting progressively worse?@ Does smarty have a phone help line?
Will a voice and data sim work in a HUAWEI dongle for mobile WiFi? I have a data only sim that does, just wondering if I change my mobile phone to Smarty will a single voice and data sim work in both devices. I use the HUAWEI for occasional TV use wh...
Just a heads up that IPv6 is being now being rolled out by THREE and works with SMARTY. I am now assigned both an IPv6 and IPv6 address. It's being switching on mast by mast so you should automatically receive this service in the near future if you h...
Hello, I currently have a sim only plan with Smarty for my phone with unlimited calls and texts and with 120gb of data per month, more than i will ever usei would like a second Sim that will share the data that i am already purchasing so i can put it...
I purchased a data add on some months ago but have never been able to access data through roaming or make or receive any calls from eu or to eu while I’m in eu.what’s going on? I have changed the settings to the required setting but still no joy...
HiWhen I changed to Smarty I kept my old number which has been confirmed. When I call someone, my old number appears to recipient but when I text, the new smarty number appears. Calls and texts should have been transferred to my old number. Why is th...
Why do I get a 2 g byte warning as I have 5 g bytes
Is there any compensation schemes running for this error? I'm left unable to make calls on my own number, this is getting ridiculous now!I have checked my payment history and all seems to be normal, so frustrating!FYI some numbers do work but most ar...
If I turn off text message notification - what happens, how do I get voicemail notification ?
I've just paid my bill and calls not working
I need a new SIM card nano my phone is older than2015 I bought 2021
for the last month data has not worked on 3G, there are still signal bars with H next to them, the only way to get data on 3G is to connect to a VPN this strangely makes the data work, data works normally on 4G but 4G is extremely congested in my are...
Hi been using a smarty data sim in a nr5013e mobile broadband router (a three branded router) for 3 weeks now successfully. I used to have a three sim on the same router and my ring doorbell pro worked just fine.But since moving to smarty I cannot re...
Hello, I’m considering bringing my husband to Smarty, but we live in an area where the signal strength on all networks is quite low. This means we need WiFi calling. I have an iPhone 15 so no problems there with compatibility, but my husband has a Re...
Hello, I have several Reolink cameras that take a nano sim, been using Asda mobile (vodaphone network )but all of a sudden they have disconnected . any one use Smarty for this type of camera? Thanks
Hi. 2people share same email & Smarty highlights this so cannot order new sim
I see there is a new offer available - 5 GB for £5 a month, instead of the usual £6. However when I go to my dashboard, the price reverts to £6 a month. So, the offer is not available to me as an existing customer. That doesn't seem fair, and disa...
