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PhillipH_819597
SMARTY Pioneer
Joined 16-02-2025
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Plan change isnt actioning
Hi all, I'm currently on the £8 plan with a previous black friday deal which upgrades it to 32gb of data. Twice now in as many months I have selected change plan so for the same £8 I get upgraded to 50gb of data. Both times I have received text message to mobile phone to confirm this has been actioned but then when the renew date arrives the plan isnt changing, can someone please advise? Many ThanksSolved597Views1like1Comment