Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hey all, has smarty changed the way auto payments are processed? I always try to keep some funds in ready for my smartybag若 but if I did miss it, the would try again the next day. But today I was cut off instantly and had to pay to get service restar...
I'm a country bumkin, been with smarty for 5 years with excellent connection to my only local mast 1.5km away. 10-15mbps might not seem fast but does me fine.However over yhe last couple weeks service has been appalling 0.1-0.2mbps.Investigated to fi...
HelloI can’t save a voice message and relisten. There are no options to listen save or listen to a message a second time. It didn’t use to be this way. What has happened? How to fix? Thanks.
I have a iphone7 and iphone11. Both are on contract sims with smarty. I have never reached data capacity in over 3yrs.My iPhone 11 does not connect to the internet on 4G but works fine with WI-FI. If I tether through my iPhone 7 it works fine via Blu...
I have had Smarty for a few months. I have noticed in busy places the signal often appears to be there but doesn’t allow access. So in London you can call up maps - GOS will find you but no streets. People I am with have 4G _ I have nothing or...
I'm in India, and so cancelled my monthly payment plan several months ago.I need to call the bank as they've blocked a payment on my card incorrectly, but it looks like I'll have to top up to do that. I dont seem to be able to add an add on payment f...
I have a SMARTY SIM that a friend gave me, and on the instructions that came with the SIM, it said to download the SMARTY app to activate it. When I downloaded the app, I started to create an account, but it wouldn't let me login to that account unti...
Hi all, i am new with smarty. I have recently bought a new dual sim phone and a smarty sim as my usual mobile reception has got so bad that I could not due online banking anymore as I never received the OTPs in time. However, I have installed the sim...
I was with Three so I know my phone works it's a new phone Cubot Pocket getting calls and all is working BUT every day the VoLTE is disappearing so I won't receive calls,I have to restart my phone every day to get it back this did not happen with Thr...
Hi, I would like to bookmark posts here for future reference. I am new here, so just finding my way. It is too much for me to take in all at once, so I wondered if and how I could save or bookmark in here topics that interest me?Thank you!
Ordered a replacement SIM on Monday.(Issues with notifications from banking app and different number on SIM to ported one) It's now Saturday, and still no order confirmation. So the phone doesn't work as a phone (ordering a SIM quite sensibly stops s...
Hi I am trying to get a 5G pay monthly Smarty Sim to operate with Netgear Nighthawk mobile router. I have amended the APN to mon.asm.net etc but it still just registers as “searching”.any help would be greatly appreciated.Thank yourob
I got the message that says Resets in 8 days on Tuesday 24th Dec but what I would like to know is when is the exact date the money is taken from my account as I can't find nothing on the Smarty Dashboard to tell mehow do I work out the date or find i...
I have no idea how to use this site? I have Smarty and its telling me I have recorded phone messages. I never set up a answer machine on my mobile and 1. Cant access the messages that have been left and 2. Want to switch the **bleep** thing off! Can ...
Hi everyone, I seem to have a problem with my speed, wondering if anyone can throw some light on it. Speed test at 0400 gives me about 200 mbps but speed test at 1900 gives me about 2mbps. Any advise would be much appreciated.
The following problem began in early December 2024, My phone is USB tethered and every hour or so the internet will disconnect. Unplugging the phone and re-enabling usb tethering isn't enough to fix the issue, I have to reboot my computer and / or ph...
Hi, I ported my number to SMARTY back in December. I only just noticed that SMS's sent to Samsung phones will show the number that my new SIM originally had rather than the number that I ported to the SIM. It works fine for other phones - an iPhone a...
Hi all does anyone else have issues with installing what’s app and TikTok on a smarty monthly contract sim?
Since joining Smarty my daughter has rung me several times. The phone sometimes goes straight to voicemail without ringing at all. If she leaves me a voicemail I get a text telling me I have a message but when I play it it does not give me her numb...
