Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Inbound call logs

How can I access my incoming call logs for a specific billing cycle? I need to review my call history for the past month and I'm not sure how to access it. I have checked the 'Usage history' page (/dashboard/usage-history/{date}/voice/0), but it only...

Cushy3031 by SMARTY Pioneer
  • 2540 Views
  • 7 replies
  • 1 kudos

Portugal and no data

My daughter is on her first trip from home with friends and she has no data at all. Roaming is turned on but she has no data despite this. She has data available on her plan. I looked on the website and it said to go into mobile network and change AP...

Not able to make a phone call but can txt

We are both with Smarty and checked that we were 4G but the last two days we cannot make a phone call as no dial tone. one phone is Samsung Galaxy J5 SM J530Fthe other is Sony Xperia 10 13113We are based in chepstow.can you help please 

Calls report

How can I get a report of my received calls? I need this for an official matter.Many thanks.

no calls in or out or voice mail

OK since 11th september  Ive lost calls going out or in and voice mail Ive got taxes and Internet im on 4g and phone is volte i cant call from house but if i go to Glasgow city centre half a mile away i can make calls thanks for any help

Payment settings not accepting my new card details

30GB monthly data plan. Not accepting anything in assoicaited productsI am trying to update my card details so that I can pay my sunscription.It is being rejected. The reason given is that the security card is invalid. I am entering the number as sho...

Can't add images to my posts

So, I keep getting a messsage, when trying to add an image in a reply to a post, that I am not allowed I had this when I 1st joined the Community (many, many years ago) but was then able to, and now again it's being restricted Why??  Anyone know why ...

Can't make or receive calls

It's been a few days now that I can't make any calls and the incoming call don't reach me, I always get the missed call message after, even if I have full signal, Internet is OK but no calls 

Account setting

Just joined smarty and already regretting it, trying to keep my old number, I have a pac code but I don’t have account settings on my home page so stuck at the 1st hurdle. 

RCS on IPhone

Would like to know how long this takes to implement on IPhones as it’s been 5 days since iOS 18 and almost 7 weeks or more on iOS 18.1 so Cmon Smarty stop pussyfooting around 

Number ported to wrong sim on account

Hi. Had an existing account with smarty for my son. I  added second sim and requested to portmy number to second sim and smarty have ported number to original sim in error and deleted second account. Lost good plan and now son has my number and lost ...

websites that are not adult sites blocked

smarty is blocking some sites that are not adult sites. some examples:deviantart.comarchive.orghow do i get sites like these removed from the adult content filter. i dont have a credit card so cant get it removed

Data

I have had a message to say I have used 80% of my data. But I have an unexpired data add-on will this kick in when my current data is exhausted. I am in Portugal?

Light phone 3

Hey smarty, I just read about the new light phone 3, and u am wondering will my current smarty sim work with it? (both of them)? 

An Ode to Smarty

Giffgaff was my first love but it won't be my last, Smarty is the future, Giffgaff is the past. To live without my Giffgaff that's possible to do, in this world of data, my Smarty sees me through.

DaveK by SMARTY Pioneer
  • 305 Views
  • 0 replies
  • 1 kudos

Resolved! Poor signal after port

Hi all,Today I ported over from Plusnet/EE to Smarty, but am most unimpressed so far. I have gone form having full signal to one bar all day, and had mixed messages via customer service as to if my port is still happening, or there is a problem.  I w...