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Data

Hi all I have unlimited package on smarty,but I can't access my data? Why is this when it is unlimited? Please help?

Reset account connected.toy email address.

Hi,About half a year ago, I ordered a smarty SIM which I lost after activating the account.Now I want to order a new SIM, but my previous smarty number is still associated with my email address..I have tried contacting support but that did not resolv...

Group Plan payment update

So I updated the payment method I have for my sim and my sons sim and the payment method was accepted for mine. My son's phone just says awaiting number which he has had for nearly two years with smarty. Tried reboot and removing sim nothing now for ...

Sending Photos by text

I sometimes need to send photos by text but they always fail, does anyone have any suggestions to why?  I have added £10 additional credit and reduced the size of photos but still they do not send.

Resolved! Auto renew problems

Been with Smarty a couple of years and happy with the service. No problems renewing the service, all good. Changed my phone start of this year to another iPhone which was straight forward no problems, every thing went across. Now I can’t get the serv...

activation

How do I get my home page to show the activation screen to put in the sim card number 

activation

How do you get the home page to open the activation page for me to input the sim card number. All I keep doing is going around in circles. I am told to close my account and then open it and off we go again.

International add-on not credited to my account

Back in July I was in the Faroe Islands, Part of Denmark but not in the EU as far as Smarty is concerned (Vodaphone accepts that it is though!)As there was no roaming, I bought a £15 international addon (or a £15 addon), the money came out of my acco...

Plan price change.

The current unlimited plan via Money Saving Expert is now £16.  Please can by bills change to include this reduction from the current £18 that I am paying.https://smarty.co.uk/plans/unlimited?vc=15Mth16UnlJun24Aff&utm_campaign=awin&utm_medium=affilia...

Switch to Smarty 2 day gap

I'm switching to Smarty I've sent my PAC code but the switch won't be complete until Friday. Does that mean I will have to do without until then or can I put the old SIM back in in the meantime? 

120Gb for £!2

Hello ALL - I am wondering if anyone can help - I'm trying to switch my current plan to one I have seen advertised which is 120Gb for £12 but its not available to do when I click any links only the 100Gb for £12

Resolved! Requested a SIM to be sent to friend. No info received re dispatch?

Hi everyone. I requested a SIM to be sent to my home address to give to a friend. This was around 3pm on the 9th August. I’m not sure if I’m supposed to receive an email to say the SIM is dispatched or not, but I didn’t get one. I did for my own SIM....

LA9988 by SMARTY Maverick
  • 892 Views
  • 5 replies
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HUAWEI router campervsn

my router is not working. I have tried to following instructions to update the APN but they do not apply / are incorrect. Any advice? Thanks!

Huawei H112-370 5G cannot connect to internet

Hi, I had previously been successful in connecting to the internet at home using a Smarty sim in a Huawei H112-370 5G router.  I have been out of the country recently for several months however, during which I suspended use of the Smarty sim since I ...

DamianC by SMARTY Pioneer
  • 788 Views
  • 3 replies
  • 0 kudos