BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello. I'm going to change my android phone to an iPhone 13. Do I need a difference SIM? Also are there any problems with data transfer
Hello. I'm going to change my android phone to an iPhone 13. Do I need a difference SIM? Also are there any problems with data transfe
The ORIGINAL sim card ordered has just arrived by post. I made a reorder request on Sat as the delivery was over five days from posting. Please advise of what action I should take 1. Activate it? or 2. Wait for replacement sim?
New phone connection
I've been with smarty about 3 months and signal has not been great but for the last months is so bad I cant even get a signal. This happened at my home address and I complained and it was supposed to be sorted but the 29th, they knew there was a prob...
Abroad APN Code isn’t working on IOS
Having trouble setting up second new sim on same account
I've just signed up for Smarty and would now like to refer a family member (for us both to get the rewards). They would be signing up with their own details including payment type etc. At a later date, I would like to add them to a new group whereby ...
Does smarty support texts from short code numbers. I can no longer log into my uc account despite keeping my same number.
Hi I've just got an unlimited data sim from smarty and activated my sim.I've put it in my 4g ee mini router and on my phone speed test I'm getting 10mb/s download speed but no upload speed?On my tv I'm only getting 1mb download speed?Is there any set...
HiyaI am the temporary manager of a small organisation. I want to set up a group plan using organisation email and a work phone number.When I leave can the new manager take over the group plan?If yes, please explain steps.Thanks
Phone won't connect EE did, any ideas
Hi,Bit of a random problem here. son joined Smarty in October from Three. I ported my number across and didn’t really have any problems. I’ve been SMS’ing my wife yesterday as her signal jibbed and we noticed that my messages were coming out of a ran...
I installed my SIM card having brought over my number and iMessage is not working. I have checked the number is right, which it is. I have turned off iMessage and FaceTime and turned back on again, this didn’t work. I have also done the above and tur...
I've just signed up to SMARTY and I'm regretting it already. Admittedly, it was my fault that I locked the SIM, it's been so long since I swapped out a SIM that when trying to add a code I forgot the code is almost always 0000 to start with. Anyway, ...
I got a Smarty SIM to put in a previous three Mifi device.seems to accept it but it won’t ccept the previous password and I have absolutely no idea how to reset the password outside of three.sorry for being a numpty but could someone help explain wha...
