You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I received my SMARTY SIM back in February and immediately arranged for my old phone number to be transferred for use on the new SIM, which is working, but, some of my friends are asking me if I have a new number because, when I call them, the SMARTY ...
I dial 123 as instructed. Message says call us on your phone dialling 123. I JUST DID!!!!WITH NO ONE TO DEAL WITH I WILL GO BACK TO VODAFONE
Hello, I often use my 12GB roaming allowance in the Czech Republic frequently and sometimes top it up with extra add ons. I’m now travelling in South East Asia and I’ve added add ons and yet my data is now not working. I manually connect to a network...
I have been using a mifi device quite happily with a Smarty DATA only Sim for a while now. It seems that some of the Smarty voice/data/text sims may offer better value for me, even though all I want to use is the data element. Is there any reason why...
Is it possible to change my voicemail greeting to something that doesn’t include recording myself ?
Hi new in the smartyverse and wondered what phones everyone uses and why do you rate them .. mine is a Samsung Galaxy A35 2024, its got a 6.6 inch screen 5000ma battery 50mp camera and 25watt charging also 256gb memory and 8gb of ram best thing it'...
Hi my first SIM didn't arrive order new one so do I have to put PAC code in again when active SIM
I just followed through a link on an email from MoneySupermarket to a deal on the Unlimited plan for £15 per month.https://smarty.co.uk/plans/unlimited?vc=12MthUltdGB15Apr24MSM&utm_campaign=awin&utm_medium=affiliates&utm_source=rightmobilephone&utm_c...
I have the 20 a month data only plan, can I use this to run my firestick if I just use my hotspot setting?
I ordered 2 new sims, one for hubby and the other for my mother in law. Somehow the PAC code used for my mother in laws has now been transferred to me, so my number no longer exists and I now have my mother in laws original mobile number. how do i re...
My Huawei Mobile Router works well in the UK. I have not been able to access the IP (192.169.8.1) and do not know how to change the settings so that I can use it occasionally for data roaming in Europe (Austria). Any advice would be greatly appreciat...
I am not being let to use it
I live in a PR9 area of Southport. A quit a few weeks ago I posted about the really poor mobile signal for internet and telephone calls since taking down of a local signal mast that is quite close and I can actually see from my house.As you can imagi...
Good afternoon I have just realised I cannot use my current SMARTY plan in Turkey. I need to buy an add-on. I have two boys with phones who are constantly on them. Can someone give me an idea of how much i will pay for a week. Had anyone been with te...
Hi there,so my step dad had 2 numbers on his group account,his card was compromised and had to go through sending invite email to 2nd number, however he messed this up somehow,he has Alzheimer's so hes not sure what to do with chat online etc, I trie...
New customer to Smarty and was looking forward to the experience, however am having issues with the SIM intermittently not making calls. Am I correct in understanding that if the new SIM provided is possibly intermittently faulty, I will have to orde...
Hi, I'm having trouble sending text messages ever since I have set up roaming following this guide. Since then, I have performed a network reset and also turned off iMessages but still unable to send any text messages. I have also tried to follow thi...
Very slow 5G 130kbps turn wifi off phone on 4G 250mbps. Sim card is in tplink router at our caravan. Can't watch anything through tv waste of time
