Chats & Hacks

Recent Discussions

Multiple new Sims, but which is which?
I’ve just ordered 5 Sims for my family, who are all going to port numbers. The Sims have arrived, but how do I know which Sim relates to which number? Smarty have allocated temporary numbers but this...
Nichola_4091365
18-04-2026
5Views
0likes
0Comments
phone cut off
I have my phone number cut off though I can use the internet, I've paid bill so have little idea why. I've looked where to contact you but can't find the 24 hour chat, can you direct me how to fix th...
NiallJa_2586961
18-04-2026
Call Issues
8Views
0likes
1Comment
Replacement SIM not activating.
I received replacement sim yesterday and followed the instructions in my smarty account to activate unfortunately still not activated, please help😭
Solved
MineBowe_217545
18-04-2026
Activation
Customer Support
Network
Replacement SIM
SMS Issues
21Views
0likes
1Comment
Data speed survey
Simple rules, use the Ookla speed test app, post down and up speed, equipment, time/date and rough location. To start. Down 2.21mbps Up 10.1mbps 4G router 10:39hrs 11/04/26 Abingdon Oxon.
The_ASH
18-04-2026
Data
105Views
0likes
9Comments
Possible Split Port
Pretty sure I've got a case of bad / split port. Dashboard still shows the number for the SIM I was sent. Transfer has been delayed but dashboard still shows yesterday's date for completion. My old p...
AmaliaJ_4075690
17-04-2026
Customer Support
Dashboard
Porting
8Views
0likes
0Comments
Esim
I ordered an esim and they sent me an email about physical sim which will come after few days, like WHAT I don't want physical sim. I need my full refund!!!
ArshadK_4095292
17-04-2026
eSIM
SMS Issues
17Views
0likes
1Comment
How to change to from current voice/data SIM to Data only SIM, also keep number, also Group Owner
I currently have a voice & data SIM and am on an unlimited data package. I would like to change my current SIM to an unlimited data only SIM as I never make calls [and the unlimited data only SIM wil...
Solved
Kay8
16-04-2026
Replacement SIM
37Views
0likes
2Comments
Manage group
Hello, I am new to smarty. I ordered a sim for a family member and then ordered myself one. This has become a group. However the first number is not mine and my family member wants to take responsi...
RachelWh_549183
16-04-2026
39Views
0likes
4Comments
SIM
Hi, My wife recently joined Smarty and ordered here new SIM card 5 days ago and it still hasn’t arrived, can anyone please advise thanks.
DavidSp_3131584
16-04-2026
27Views
0likes
2Comments
OnePlus Nord 2T and Smarty
I have a OnePlus Nord 2T phone, which I got as a brand new phone a while ago but only just trying to use it with my Smarty sim card for wifi calling. I have read some other posts that seem to concurr...
RachelC_2189226
15-04-2026
OnePlus
SIM card
Smarty
16Views
0likes
0Comments

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Recent Discussions

Multiple new Sims, but which is which?

phone cut off

Replacement SIM not activating.

Data speed survey

Possible Split Port

Esim

How to change to from current voice/data SIM to Data only SIM, also keep number, also Group Owner

Manage group

SIM

OnePlus Nord 2T and Smarty

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Newest topics

Multiple new Sims, but which is which?

phone cut off

Replacement SIM not activating.

Possible Split Port

Esim

How to change to from current voice/data SIM to Data only SIM, also keep number, also Group Owner