BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
If I port my number, does this mean I will lose my old number?
Need to get my old number working
Some sms I send are not being sent. Then I get text message from Smarty saying unable to connect you to this service. what service? I’m just trying to send a message to a mobile phone starting 07
I got a smarty sim last month for a mobile router. I set it up to test it and purchased data for £6. This morning another £6 was taken from my bank account for data until August. I have checked and i have no payment method added. Is auto renew automa...
I need my mobile number changing as I am getting harassed on my current mobile number
I see lots of praise for 5g where it is available.I can get the current status of the service where I am which is that only 4g is available and 3g is going. I am struggling to find out when 5g will be available locally.My issue is that I don't see th...
Is there anyway I can find out the number of a private call which was clearly a scam?ThanksG
The coverage for 3 in my area says I can get Excellent 4G but no speed is suggested. I set up my TP-Link Archer MR600 using the basic Smarty plan but can only manage 2-9mb. Are there certain answers to the setup questions which I have no knowledge o...
I have added my son on my plan and I want to pause his plan, but when I used the app to pause plan it says I have no payment method added but his bill is payed for by myself. How do I pause it? thank you
I ported my number across and thought all was ok, but now my phone number is not right when I message and call. Both of my muboth numbers are live the sim and my ported number. Please help as people do not know it is me calling/ messaging
Where are my account details for my number 07*****4828? Why are you taking money for this number after I have cancelled it?
I have an EE PAYG 4G Mobile WiFi router, and have recently replaced the SIM with a Smarty SIM instead.For the first day it seemed to be working perfectly fine, but since then has gotten very slow! According to Smarty, the network coverage in my area ...
But the email confirming my joining says £20 a month, until my contract refeshes. I don't know what that means or why I'm paying more than I should. Help please.
I have received 4 falls today from people claiming they have had a missed call.feom me. I haven't called anyone today. How can I speak to someone at Smarty to discuss this and the possible cause?
Long story short. I mistyped my son's surname coz I'm a pleb and now someone on the chat wants me to send a photo of his passport.Am I being a bit over the top for not wanting to send my sons passport or birth certificate to a guy I don't know in Ind...
Hi,ive tried to ring eu from uk and vice versa and wont let me ring and i get a text saying i haven't been given access to this service,even thou ive changed my setting on my iphone and im able to use my data when abroad,any help welcome thankyou
Please renew my monthly plan
