Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
SIM 1 - this is in my Android cellphoneSIM 2 - this is in my home 5G router, unlimited dataBOTH SIM 1 and 2 had their 18+ Content ENABLED on 14/6/23 after submitted my photo ID as requested by Smarty. Everything have been working fine with no issues ...
I set up my credit card and it said in 20mins I will be able to go on unblock stuff been 6hours still blocked
Hi, I'm just joined smarty hoping I will be able to live stream on tiktok but my Internet speed is dropping to 1mb/s download and less then a 1mb upload on 5g network. On my giffgaff I have quicker and better connection on 4g then smarty 5g. Anyone e...
I wanted to disable 2G calling, because it's insecure and I don't want my device to roam onto 2G while I'm abroad.However the "Allow 2G" option (Android, Pixel 6) is switched on and disabled from being changed, per carrier settings. I was wondering w...
How to unblock using gpay
I am now in the UK and trying to call a France number 0033....but failed. And received a messageg from Smarty said "your out of plan balance has reached 0.00, pls top up"how comes EU numbers not covered in the plan?
I have received a text message from SMARTY telling me how to edit/add a 3 access point in order to use my phone abroad.My phone currently has just a SMARTY access point that already contains the mob.asm.net setting.Do I need to add a 2nd access point...
Hi AllTo connect to the internet using my Dongle and my Smarty's SIM I need a Network Security Key. From Who? I assumed Smarty, but I cant find any mention of one in their FAQ's.Please, who supplies them and how do I get it.Many thanksCaroline
Just joined Smarty with my Samsung A34 5G dual sim.Wifi calling works with both sims simultaneously and 5G on both simultaneously, one is on EE and the other is Smarty.There does seem to be an issue with Smarty going onto wifi calling, it seems to pr...
I'm using the correct password etc but keeps coming up wrong password, mine and my wife's phone connect no problem but trying to add granddaughters doesn't work. TP LINK M5350
Why can’t I send a text to a short number for a competition
Yes so I am worried that my plan will not continue if I pay my bill tomorrow as I have mental health and my worker can't take me bank until tomorrow I have been told that it will continue by customer services I get real bad paranoid and just need it ...
I have had people texting me telling me that my phone goes straight to voicemai. However I don’t get a text notification about a missed call. I get a voicemail notification but it’s hours after they called. Why is my phone going straight to voicemail...
Hi allNew to network use a data only sim in a sim card dongle for Internet at home ts14 areaSpeed is showing 5mb at best hopefully will get better just been turned on activated
My Sim card doesn't work when I try make phone call it showing me can't connect to mobile network
I have had data left for the first 2 months of my new smarty 100gb plan and it tell u that if you have data left at end of payment period you will be receiving money off for the data you have not used but I have not had anything deducted from my bill...
