BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi ive just got a replacement simcard in post and its not activated?
Hi I need to contact my water company and there contact number is an 0345. Number when I try to call them I get the message not allowed why is this happening I thought 0345 was just a local rate call ? Many thanks Adrian
Currently here and experiencing very occasional 5G signal but mostly ‘E’ - which doesn’t work. Have updated mobile network settings and hard resetted phone. Even tried manually selecting network but no difference. In desperation have paid for data eS...
hi allMy son is in cyprus for a month and has run out of data. Which option is best for him to get unlimited data for use while he is abroad?
I thought I am a 50gb Had a text saying 16gb as been renewed What plan am I on
Hi I requested switching from ID .I received a confirmation on 4th July transferred. But can not make it receive calls. What is your customer care no? I need help and get activated
Hi, I have been a Smarty customer for a number of years and had a 'wifi profile' instllalled on my iPhone that allows me to connect to the London Undergound wifi. I have upgraded phone and lost the WIFI profile file. Does someone have this configurat...
Hi, I have recently purchased a Smarty SIM card so I can have unlimited data. However I'm unable to install the app on my phone as it's not showing on the Apple Store.I have an iPhone 17Can you advise on how to install this please? Any help would be ...
Does anyone know why my data would not work in the Isle of Man phone is set for roam and worked fine in Spain last month ?
Why after 2 months is my service now fing crappie take ages to load just a Web page keep this up smarty and I am off.
Hi ALL - anyone can help me with this please: I have just joined but now have seen the same plan also still with SMARTY but for double the data at the same price - how do I go about changing as I have tried via my account and it is not there - seemi...
I paid for a 15 £ add on and have landed in indiabut cant connect to any networks at all. I have changed my settings to mob.asm ages ago and don’t have any trouble in the EU. Anyone have any ideas ??
I have purchased a data only sim and have put it in my WiFi router but I'm not able to connect to the WiFi. I have been sent a new phone number but don't want it as I use another provider. How do I connect to my router please
I have purchased a data only sim and have put it in my WiFi router but I'm not able to connect to the WiFi. I have been sent a new phone number but don't want it as I use another provider. How do I connect to my router please
Hi all, this one has me puzzled and wonder if anyone can help. I have two Smarty SIM cards, let’s say 1 and 2. 1 is my main one I’ve had for two years and works in France, calls and data. Sim 2 I got back in June as an extra data sim for my trip. It ...
I want to deactivate a sim that hasn’t arrived and activate a sim that I have.
I have lost my sim card
I changed my mind, I don't want my old number I want and need the one that SMARTY gave me. I have done EVERYTHING that I was told to do multiple times NOTHING WORKS!! What do I do?! Why can't we talk to anyone? Why is there no help for this?!
