Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi I have received my sim today but I can’t activate it please help me
How do I take advantage of a new plan with more data at the same price
Hey it says my plan has paused I was going to top up
Today 01/03/24 is my monthly renewal date. I've just checked the dashboard and it says my plan has been paused.I haven't paused it, does anyone know how to unpause my plan?
I think the 12gb limit for EU roaming is unfair, if you’ve paid for 40gb (as I have) you should be able to use it freely
Hi lost my sim card how can i order a new one
Hello All I am becoming increasingly frustrated by two issues regarding Smarty: 1: In spite of navigating the Smarty website, my account and the forum, I am unable to establish how to contact an advisor for Smarty. 2. I am in the UK. I have attempt...
In Perth (also heading to Melbourne).I want to use smarty with add on purchased as described in the Smarty advice. Settings are. Correct (access point names). But under settings / mobile / network selection Automatic, nothing is found (in Perth)if I...
Access your account without a password
Smarty are taking money from my account but telling me I don't have funds. What's going on?
Hi my signal for my phone has been fine up until the last two days lost signal for about a hour then came back on and was fine until today it’s been off constantly all day then randomly comes back on with 1 bar for about 10 seconds then goes straight...
Hi all, my mobile data keeps going off over last two days. I have a dual sim phone, I only noticed when it automatically switched to the other network and started using giffgaff standard credit which is expensive. Why does smarty mobile data keep dis...
Hello all,I hope you are well.I am having issues activating voicemail on my Smarty. Namely, I have tried following instructions on the page "activate voicemail" by calling 123 (I also tried calling the international number, as I am in Europe currentl...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hi all, can anyone help, i have purchased an unlocked iphone 11 but my Smarty SIM wont work. Any ideas?
I just activated my Smarty sim today and waiting for my old number to be ported.I've found I cannot make or receive calls to mobile numbers, I've only tested on one. The number is on three network. Texts between numbers is received.4G calling is on. ...
I have a lock on my phonein uk I never have keep logging in dailyI am currently living thailand and now I have login to smarty app dailyPlease can you explain why it's very inconvenientRegards
