Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
For the last month I have been unable to make or receive calls in the M34 7 area occasionally it will allow me to call out or receive a call but the call drops out after about 2 minutes, everytime I have checked the network status on both the Smarty ...
My mobile phone sim arrived & working fine. my data sim for my router i need to cancel that just now.The £18 has been taken from my account,so can this be returned to me,thank you.
Every time I log into my Smarty online dashboard I get a Smarty 'New Log In' email. How can i prevent these emails being sent every time I log in, its so annoying!
I seem to have a recurring issue with this service or lack of it. I am suppose to get free text to SA - they don’t work I tried the not do help desk made adjustments to the iPhone still no joy. Is it simply pointless and should I try an alternative ...
I am unable to make or receive voice calls since yesterday. Can via WhatsApp, so must be network The outage with Three yesterday was resolved as it says on SMARTY dashboard. But I still cannot make calls..even to my voicemail.I am in London EN4
How can I redirect all calls to voicemail?I know how to set up call forwarding to <number>, but have not been able to find out if there is a number I can use for voicemail.Asking as I will be travelling to India and don't want to risk incoming call c...
I have a new data sim for my TP Link. can I register it in the TP Link or do I have to put it in a phone to start
So i've activated my Smarty sim, and want to keep my old number.Problem is it won't process, i've tried two different pac codes now and input my old phone number, and it just comes back with this; Please re-check if your number is correct and try aga...
Hi All, with a new sim ported to keep my old number, i can make but not receive calls - they all go to voicemail which I have not yet set up? Android phone settings show nothing amiss so any ideas?
Right so I was a smarty customer and my wife just joined , I mistakenly ported her number to my sim , easy enough to swap my sim with hers , but now I've lost my number having had it for years . How can or can I resolve this ?
My partner has Smarty, so I decided to join, NOWHERE was I asked for the referal link. I activate my sim and get a number, told that my old number will transfer sometime before midnight the next day, so how do i get told its changed over if I am out ...
So I got a Smarty Sim for my son as his old contract had expired.He ported his number over to Smart.I then got him a new phone for Christmas and he’s happy to keep the new number as social media etc is not tied to his number.I have his old IPhone 12 ...
Hi everyone,I’m having trouble sending and receiving text messages to and from Italy.This is quite important as I need this service to receive texts from my Italian bank. I’ve already contacted Smarty customer support, but unfortunately, they weren’t...
Send my APC Please
I have just switched to Smarty and now I can no longer call my landline. Yesterday on my old sim it was fine but not today, everyone else in my household can call the landline but on smarty it does not let me. I can call other landline numbers. Does ...
Hi can anybody help I have activated my new sim I can send messages and receive them but can not call out or receive calls
