Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
So i've activated my Smarty sim, and want to keep my old number.Problem is it won't process, i've tried two different pac codes now and input my old phone number, and it just comes back with this; Please re-check if your number is correct and try aga...
Hi All, with a new sim ported to keep my old number, i can make but not receive calls - they all go to voicemail which I have not yet set up? Android phone settings show nothing amiss so any ideas?
Right so I was a smarty customer and my wife just joined , I mistakenly ported her number to my sim , easy enough to swap my sim with hers , but now I've lost my number having had it for years . How can or can I resolve this ?
My partner has Smarty, so I decided to join, NOWHERE was I asked for the referal link. I activate my sim and get a number, told that my old number will transfer sometime before midnight the next day, so how do i get told its changed over if I am out ...
So I got a Smarty Sim for my son as his old contract had expired.He ported his number over to Smart.I then got him a new phone for Christmas and he’s happy to keep the new number as social media etc is not tied to his number.I have his old IPhone 12 ...
Hi everyone,I’m having trouble sending and receiving text messages to and from Italy.This is quite important as I need this service to receive texts from my Italian bank. I’ve already contacted Smarty customer support, but unfortunately, they weren’t...
Send my APC Please
I have just switched to Smarty and now I can no longer call my landline. Yesterday on my old sim it was fine but not today, everyone else in my household can call the landline but on smarty it does not let me. I can call other landline numbers. Does ...
Hi can anybody help I have activated my new sim I can send messages and receive them but can not call out or receive calls
Just switched over and ticked all the boxes to keep my number. Now my account reads "awaiting number" There's no help, not even a chat bot, having regrets already! that guy in the gym that recommended these clowns!
Hi need help quickly it said my plan is paused but I can’t renew my plan I go abroad on holiday soon and I need to fix this asap
Is anybody else experiencing network issues in Liverpool, near The Plaza (L3 9QJ)? network checker showing the error. No updates on it.
I decide to get a data only sim delivered but never arrived,but the £18 has been taken from my account.I have decided not to go ahead with this so could someone get in touch with me about cancelling & returning my payment,thank you.james bingham
I can send\receive texts but cannot make or get phone calls .My phone is Realme C21 .4G compat . VoLTE enabled . I left Smarty with same problem in December . Phone worked fin on other network . Rejoined to find same old problems . Any ideas ?
I can not send nor receive calls from my Samsung SM-G390F nor my Samsung SM-T575 using the same SIM at my home location NN14 but can if I travel 6 miles away. My Sim works in another person's Motorola device, at my home location, and his lebara sim w...
Why can I not get 4g in Spain
