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EU Roaming, no internet

I have no Internet access via mobile network in Europe but can make international calls. I have set up the APN as recommended by smarty but still have no luck.Any ideas?

Resolved! Number being used as spam calls

Hey, I'm a relatively new SMARTY customer and yesterday my daughter (who the account is for) had a really aggressive call from a lady saying that her number had been used to call her from HMRC (as a scam call). She told me she had reported the number...

Internet

Hello!I found that I couldn't use the Internet normally when I was outside yesterday. Could you please find out the reason and help me solve it? Thank you!Xiang Gao  

Activate sim

Hi Already have a sim and number and paid for my unlimited data and app is saying awaiting telephone number to be activated. Please advise 

unpause my plan

Hi, I would like my plan to be unpaused. I don’t have a clue why it was paused. Any help would be appreciated.

WiFi Dongles

I have an EE Buzzard portable WiFi modem which I use when travelling / sailing. It connect via satellite and creates a local wifi  which I use with my iPAD, laptop and phone. I usually buy an EE PAYG SIM card lasting 30 days with limited data that I ...

Renew

My plan has not renewed  I tried to enter new payment details but cannot get the expiry date on my card to input  correctly  no / available  on keyboard  help

No service

My number transfer has been successful but I still have no service I’ve turned phone on and off but still nothing 

Refund

I paid ten pounds two or three weeks ago and again yesterday 10 pounds by apple pay (both times I think) and still I had to pay 12 pounds today to get service back because the auto-new facility was switched off.  I want my first two payments refunded...

Caught in a log in loop

Hi, so on iPhone I go to log in to my WiFi smarty log in page comes up, I log in, it sends a one time passcode to email. If I go to email to get code, WiFi log in page closes so then the loop starts again!how can I get passcode without WiFi log in pa...

Resolved! Rejoining mega deal offer invitation email

I was sent the above invitation which I took up via the email and now I’m here and my numbers ported today I see on my dashboard the required 16gb plan doesn’t have the 50gb as offered can someone look into this please?

Data roaming Portugal

I was recently in Lisbon and data roaming would not worki I was in Portugal in June and it mostly worked ok. Settings all changed earlier in year and correct. I am due back in Portugal end of the week and want to ensure my data roaming works. any ide...

Two numbers?

I changed to SMARTY a few months ago and it seems my temporary phone number has stayed with me, as well as my proper number! People in my address book are trying to get through to me on my proper number and can't, or they text me on my proper number ...

Lynney by SMARTY Rookie
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Slow data speeds just about everywhere

If smarty honestly expect people to believe this network is fully backed by the three network in relation to mast coverage then I think they will be in for the business for the short term imo.Do me a favour when you turn off the 3g, why not just swit...