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Recently switched

Hi I recently switched from Gifgaff to Smarty. I done a speed test on my phone and I am meant to be getting up to 70mbps on 4g  and it was saying my download speed is 1mbps is this normal and allowed I am trying to use my hotspot  for my xbox that wa...

Connection to lap top

Please can anyone help me connect to my lap topi need to know what digits or numbers into the computer and don't know what or where to find them

VoLTE calls are inaudible to the recipient

Hi. I have a Samsung A52 5G in an area with 5 bars of 4G coverage.However, whenever I make outgoing VoLTE calls, most of the time the people in there other end can't understand me because it's garbled. I have to turn off VoLTE to make a call. This is...

Data Only SIM

Hi .... help please .... have purchased a DATA Only SIM, and have had it activated,  and inserted into our Caravans Avtex built in router ... cannot get it to connect to our Smart TV ..... any ideas please ??

IanMay by SMARTY Pioneer
  • 1023 Views
  • 6 replies
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How can i have full 4g but absolutely no bandwidth

Hi all, noticed the last 2 days that iv got full  4g signal but no bandwidth, won't connect to the Internet at all which is strange as it worked really well until Saturday when I decided to port my number over which still hasn't been done and iv had ...

Resolved! 4g coverage

What is the 4g coverage like on smarty, and is it as good as the other oparators.  

Resolved! Group Plan Payment

Hi, I started a family plan and invited my 2 kids. My question is can I pay the 3 accounts in one payment. At present there is 3 seperate dates I have to pay. Any help would be fab.

MrSweeper by SMARTY Maverick
  • 397 Views
  • 2 replies
  • 0 kudos

Three Router

Can I use the Three mobile router with the Smarty data only SIM or any compatible router? Any suggestions or advice will be appreciated.Thanks

‏Request for Enhancement of Internet Signal Quality

Dear Smarty Team,I am writing to inform you about the persistent weak internet signal I have been experiencing, which appears notably weaker compared to other users of your services. I face considerable difficulties in loading most web pages and usin...

Can't call

Hi i activated my sim card but can't make a call and also can't pick up any calls from someone else 

Wifi calling - text issue.

I've been with Smarty a year now and have a recurring issue that comes up at leasr once a month. I use wifi calling exclusively at home, as I live in a remote rural area with zero mobile mast signal inside or outside. Wifi calls always work fine, the...