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Expiry time of plan, start of new plan

Hi, I'm new to Smarty and my first renewal is on Thursday 29th, I have turned off auto-renewal as I'm going on holiday, so I take it my last day of use will be tomorrow, the 28th. What time does the plan run out? Will it be valid until midnight tomor...

Kata_3103 by SMARTY Maverick
  • 467 Views
  • 2 replies
  • 0 kudos

Resolved! I am now in the UK but can't call Frarnce number

I am now in the UK and trying to call a France number 0033....but failed. And received a messageg from Smarty said "your out of plan balance has reached 0.00, pls top up"how comes EU numbers not covered in the plan?

frosti by SMARTY Rookie
  • 1275 Views
  • 4 replies
  • 0 kudos

smarty support

Ive just spent an hour on chat. i tried to tell the guy that myself and 17 other smarty users in my marina, have internet at 1 -2 mps and continual mobile data outages over the last 3 days. he just wanted to take the sim out.why dont they listen! if ...

european use in a car

I have a 2GB data only SIM for use in my car (Jaguar XF - 68 plate). No problem with using it in the UK, but I believe I need to change settings for use in Europe.I've had a quick look at the settings in my car but don't seem to be able to find anyth...

New Google account

  Trying to set up a new Google account, but it won't accept the Smarty phone number to verify its me. This is a new Smarty mobile number.Any ideas ?      

TonyB by SMARTY Pioneer
  • 3005 Views
  • 6 replies
  • 0 kudos

Resolved! webchat

tried to find out how to change from data only to voice plan help section absolute rubbish. keeps telling me to contact services on webchat which i dont know how to do and cannot find anything that tells me. giving up and stopped my auto renew

Can't change from a data only plan to a voice olan

Hi - I've accidentally bought a data only plan for my phone and want to change it to a voice plan. When I go to change plan in the app, it only gives me the option to change to other data plans and it says that upgrading to a voice plan isn't availab...

Does a Smarty Sim Work in a Smart Watch?

I bought a cheap smart watch with a sim card tray. My activated smarty sim doesn't work. Occasionally I get bars and 4g then nothing again.Do smarty sims actually work in watches or am I wasting my time? 

Resolved! Data Only Sim

Hi everyone I am thinking of purchasing a 5g router.so I will need a data only sim how do I go about setting up a data account Smarty say I need a different email address to set it up , surely not ? . im are you guys out there know different? I look ...

Lez-3570 by SMARTY Pioneer
  • 584 Views
  • 2 replies
  • 0 kudos

Overpayment

hi I have 3 sims for my kidd 2 renewed on same day and one just renewed.The direct debit for the two didn't go out so they stopped I renewed them a fee days later but for some reason three renewed.but then on 25 other one renewed.will I get a refund ...

Missing link

When I sign in, you request this:Please verify your email. Email sent to {0). To change your email visit My settings > Personal > Email.when I follow the link, I get this:Page not foundThe page you are trying to access was not found. Please check you...