Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi I have an Iphone12, I transferred my old number across to Smarty. However when I text friends it comes up with the new sim number. I have tried to edit my number and change it back to the one I want to keep but it won’t save it. Can anyone help? ...
Dear Smarty Team,I was a customer with yourselves for over 3 years and the only reason that I left back in July 2023 was due to coverage issues. Upon close iinspectrion I have just realised that although my account is closed I am still beeing charged...
A few weeks ago I was on a late night train, moderately quiet in our carriage except for a group of young men that were harassing a young woman who was on her own.Having tried to intervene, I was threatened and told to sit down/mind my own business.I...
Do you supply home broadband?
How to get contact with any one
Hi, I am desperately trying to reach out to someone who is currently in another country. She has no credit and access to no service there so the only way is for me to pay. Is it possible that this is so difficult? It's almost Christmas day and this ...
Good morning community, I wondered if you could help me? I have moved over from Vodafone to SMARTY obviously to try and save myself some money.My problem is my phone rings for 32 seconds before it goes to voicemail. I own and run a small business and...
Anybody else in the burton on Trent area having issues with smarty coverage
My data roaming in spain isn’t working I’ve tried what is said
I want callers to be presented with an engaged tone when I am busy on another call how do I set this up? I do not want voicemail or bleeps to let me know someone is calling whilst I ma busy with someone else.
Absolutely awfully slow replying back to me when they say s and I write back straight away then hear nothing back from them for ages. To the point I need to do something. Absolutely diabolical.
I am thw group leadwr on my plan but I would like to change the payee to the other person on the plan. Can I do this without changing the plan? I can see I can add aother card but it doesn't let you click auto renew afterwards. And unsure how it effe...
The national lottery app as worked fine untill about 2 days ago. I followed the usual advice i.e. reloading the app, rebooting phone but without result. Any suggestions why it is no longer possible using Smarty sim to connect to the national lottery ...
How can I. Restrict my son from being on his phone all day an night
Hi, both mine and my wife’s iPhone won’t make it receive Wi-Fi calls since IOS 18.2 update. When we turn off Wi-Fi calling both phones work fine. When someone calls us, they say they get a ringing tone yet we don’t receive any missed call alert. Any ...
Received pac but didn’t request one ?
Hi All,So, tonight I went to log in to this Community site and, because I am not currently a SMARTY customer, I was asked to input a verification code to confirm my email/password. This is not new as every so often I have to do it but the phone numbe...
***All sorted now, worked it out. *** I didnt realise that when I replaced my vodaphone sim with a Smarty sim the number for voice mail would change. It used to be 121. Is there a Smarty number, and do I have to set up a new greeting etc? Thank you...
