Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
How do I stop this as I can’t seem to talk to Smarty about it.
Does this upgrade promotion currently offered still include the 12GB EU data roaming? Can’t see it on the list of options.
Does anybody know any reason why SMARTY always tries to bill you a day early for a 30 day rolling contract? This is annoying as I still have another full day.
I set up contract and was advised SIM was on its way. Nine days later still not arrived so reported as lost and ordered new one. following day original arrived but has been cancelled. now second SIM has not arrived after 8 days. reluctant to report a...
My phone hasn’t connected to any network in Australia. My settings are as advised in the travelling abroad advice and I have tried resetting my phone. Any suggestions as to what I can try to get it to connect. It’s an iphone15. Thanks
activate with sim card
I already have a SMARTY account and have just asked for another number (from my previous supplier) to be transferred on 10th February. Will I automatically get a new SIM from SMARTY? If not, how do I order one?
Having purchased add on to call 0345 number I’m still locked outbot doesn’t even have an option that includes “calling”
Hi all ... Please someone help me with this, trying to find an answer is driving me mad.I set up a family group for my daughter and son some time ago, and added my wife when her contract with another provider ended. As I pay the bill for all three, I...
I have a 50 GB sim in a wi fi router which had been working fine in Spain until we used up our 12GB EU roaming allowance. I Paid £9 for add on data of 10 GB but the wi fi is no longer connecting and comes up with the message “This service is unava...
I put my on account on hold as I misplaced my phone but I have found it and wish to reactivate my account
When traveling through Europe my mobile data works in certain countries (Spain, Austria etc…) but not in others (Switzerland, Macedonia). I have made the relevant changes to get international roaming but it puzzles me why I get data in certain EU cou...
Hello, I have no data on my sim; there is no internet that I can use since yesterday. Why is this, please?
Anyone else not able to make phone calls or use data, Text messages still seem to work.
tried to find out how to change from data only to voice plan help section absolute rubbish. keeps telling me to contact services on webchat which i dont know how to do and cannot find anything that tells me. giving up and stopped my auto renew
Hi all.....My daughter is currently in South Africa with her college. She went last Monday and since then i have put £40 worth of add on onto her Smarty account for roaming. This last a day or 2 and its gone....she assures me that shes not using her ...
Hi everyone,I am quite new to Smarty and have an issue with voice calling - Calls connect with no problem but there is a significant delay in the other person hearing me. Sometimes this delay is such that I have to abandon the call. It seems to be wo...
