BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I keep getting a "sorry you're not given access to this service" message when I try to call some numbers (one being a District Council nr ). I wanted to report a problem in the park where I was and was unable to do so since the access was refused. ...
I keep getting a "sorry, you're not given access to this service" msg when I try and call some numbers. Yesterday I wanted to call my District Council to report a problem in the park but couldn't because I didn't have access to the service. I had to ...
I’ve had smarty sim for several years as a hot spot for internet ( not for calls ) for when we’re on holiday at a caravan park,coverage says excellent but I can’t get internet coverage on my osprey EE hot spot device (smarty sim ) . 4G is on but no c...
I have my new phone and SIM for a month so long enough for the number to transfer. I received confirmation my number had transferred and thought everything was sorted.Yesterday I friend text me to my old number which I received but when I sent a repl...
Still no progress from Smarty as to removing the premium rate restriction on text messages. This affects so many people, so I can't understand why Smarty is dragging their heels. They keep promising that its coming soon. When?
In the App. which is obviously handy to chuck your data, I was wondering if an increase in the figure size - indicating how much is left.. can be sorted?
I have two Smarty SIM one as my mobile number and another as a data only SIM in a WiFi hotspot for my house. However my data only SIM doest allow me to connect to Disney+. It seems to suggest that I am not in the UK. I seem to remember having the ...
I moved from Vodafone to Smarty a month ago and the network coverage has been poor. I have had issues in several places around Scotland including in the centre of Edinburgh!!I have carried out all the recommendations from the Smarth team such as rest...
I have a new Moto G13 and have been using SMARTY on various phones for years. I live in a rural area, and WiFi calling is a must. it is updated to Android 14.The phone is set up as per all of the guidance, on here, on Motorola's site and elsewhere on...
Hi can anyone tell me if I can pay a minimum amount to keep my smarty sim & number (in a spare phone) while I'm away in Australia for a year so I don't lose the UK number while I'm away? I'll be moving the sim to a spare iPhone so I can hopefully get...
My daughter is going to Switzerland I have changed the settings on her iPhone is this all I have to do for her to be able to use use it over there without extreme charges ?
How can I remove it please
Hello, I wanted to check if anyone has been able to use their Smarty plan whilst travelling in Japan (Tokyo and Kyoto)? Were you able to use your data as normal, or was there anything you needed to add to your plan for roaming in Japan? Was the conne...
i have a pending invitation on my app that is still pending and want to delete it what is the procedure
Can’t connect just says wrong password any help appreciated
