BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
How do you talk to customer service. This bot is rubbish??
I've given you my PAC code and mobile number
Hi all I, like many others, have been unable to make or receive calls since earler this week or possibly longer.Looking in my phone I have found these details for the 'SIM card status' and I don't know what this suggests.Mobile network state - Discon...
Hello, I suddenly have a problem whereby I can’t make or receive calls. I have changed to a new SIM card and still no joy. Swapping to a different Smarty sim resolves the problem. Smarty customer service have been spectacularly unhelpful. I have rese...
I have a voda fhone mi fi mobile router, put my new smarty data sim in,activated,but can not get wi fi,smarty not listed as one of the WiFi services,gott this sim to use in caravan so I could cancell for a time when not there,I am not that tech save...
Have a voda fhone mifi Mobil router,put in smarty data sim,activated,no wifi signal coming up,help reqd ,not tech saved.
Can anyone tell me what dongle works best with smarty my dad has voda phone it's £40 pcm he rarely uses it.
What happened now
Because I can't see a way of doing it. I can't remove the group member account from the group, apparently, because it's a nickname SIM. I can't close the group owner account because I'm not switching to another provider. Am I missing something? G...
I am going to Northern Spain can I use my phone
Based on articles and community answers, I think I am doomed. Is there any way to free a nickname account from a group?I had a group with 3 SIMs. The "owner" SIM was for a WiFi router, and the other two family accounts. Since I was the owner - I app...
Can anyone confirm if they have same issue?? totally loose 5G at 1AM till around 6am (also loose B3 LTE)its like a switch it goes off dead at 1AM then resumes.
Hi folks I'm going abroad for a week next month . What do I need to do so I don't get over charged for using my phone ?
Hi. How can I enter competitions by text? I have tried a uk add on but it still will not allow me to do this.
LisaRus_2736797 no connectivity
Iam trying to order a replacement SIM for my son. He is in my Group Plan. When I go to order one it will only allow me to order a SIM for myself [group owner] I see no way of ordering for someone in my plan. Could someone help me please?
Thinking about creating a group, but wanted to know about payments. Does each member of the group have an individual payment method, i.e. their own bank card, or is it a single consolidated payment taken from the group owners payment method?Thanks
Verification codes from banks when shopping have not come through. Why?
