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PAC Problem

I've really messed up. I wanted to port my son's phone number over to Smarty and thought I'd done so but I've ported him on to my phone number. Please help. I can't find anyone to talk to at Smarty!

DavidMez by SMARTY Pioneer
  • 333 Views
  • 1 replies
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New sim

Hello , I'm new to smarty.My sim just arrived yesterday and inserted but not getting network.  I had previously mistakenly activated the sim yesterday, before the arrival of the sim, don't know if that's the cause. Please what do I do?

No Network or Data

I purchased a 100Gb data sim to use in my car but it doesn’t ever seem to work. Phone connects with full bars but unable to load any pages at all. It an absolute nightmare this service .

Piper2 by SMARTY Pioneer
  • 380 Views
  • 2 replies
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Can I use an esim?

I'm travelling to Albania soon, outside the EU so can't use my regular smarty plan. I have found a website offering esims which seem like a good deal but I have two concerns.1. Can I use an independent esim while having an account with smarty? I'm co...

Emergency calls only after foreign travel

I've just come back from Canada and the sim won't let me make calls in the Uk now. I've checked my dashboard and have plenty of cash in my account, including an "out of contract" £10 sum which has not been used. It worked in UK before I left, it work...

why will a non volte phone lose all service in 2025

why would texts and data not still work if the phone can use 4g for them, i NEVER make calls anyway. i assume this will be enforced by imei so if my phone stops working i will change its imei number to the imei number of a broken volte phone that i h...

Coming back

I left smarty over a week ago because my company wanted me to go on their contract with o2, but the coverage is awful, I still have my smarty sim but they havnt replied when I asked them the same question: how do I come back? And can I keep the old s...

Resolved! Speed

Hi everyone, I seem to have a problem with my speed, wondering if anyone can throw some light on it. Speed test at 0400 gives me about 200 mbps but speed test at 1900 gives me about 2mbps. Any advise would be much appreciated. 

Very poor data speed

Sadly I think I’ve had enough of very poor data speeds with Smarty in my router , I had a week in Canterbury and now in Wyboston near St Neots and in both places I’ve been lucky to get 2mbps down load speed which is very frustrating. I’ve been with S...

Texts

Anyone have problems with texts being received by recipient 

Very slow data speed - Leeds

Hi I’m having very slow 4G speed here in Leeds. Speedtest is 1 Mbps download, 32 Mbps upload. it seems to have been like this for a few days now.Is anyone else having problems?

No signal in London West end

I ave had my smarty simm deal for 4months now and there is no signal in the West end of London - my partner recently moved also and the same with her. her friend who has smarty too found the same problem, this is bad for women or young people who nee...

Voicemail

I have not set up voicemail, but callers are are answered and asked to leave a message. I then get a notification to say I have a voicemail, but when I click on the link to listen it says I have not set it up. This doesn't seem right. Any suggestions...

Low speed after moving address

Ive been a happy user of smarty for a handful of months now with no problems. In my previous location I would get upto 10 megabits according to speedtest, but for the couple of days since I moved my speeds have been topping out at 0.3 megabits. I am ...

Fyreloris by SMARTY Pioneer
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  • 4 replies
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