BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Can smarty provide a physical SIM card to use in Morocco
I'm new to smarty. Set my daughter up 1st as her contract ended. Moved from Vodafone. It's been 4 weeks & she's complaining constantly of no phone service. Can't ring us from the train station. Can't load anything on her phone when she's in college...
Why when I txt someone is it coming up as a different number, yet when someone rings me its my old number that I wanted to keep.
Since using iPhone in Europe now unable to send iMessage just showing as text message Do you need to re adjust settings as you did to use roaming in Europe nothing to do with recipients not on WiFi as have checked this
Hi. I am attempting to register on a UK website (UK Lottery) which requires me and my ISP to be UK based. I know I’m in the UK (!!) and don’t have a VPN. Having only recently signed up to Smarty I assumed the ISP would also be UK based. I actually ha...
Entering number for PAC Code
What is the number for customer service? As I choosed for my old number to be kept but my new card nas new number and I want to keep the old number
Inserted sim but emergency call only ??
Can anyone help? My husband and I both just switched to Smarty. He's just got a new refurb phone and installed his Smarty sim, so we're not sure if the problem is his phone or Smarty network, but basically we frequently can't call each other. Sometim...
can I use same size SIM in a different phone?that takes the same size SIM & also unlocked? thanks
I have an add on plan and correct settings in APN (mob.asm.net) but when I call i get a "sorry you have not been given access to this servivce" message. Any help out there?
I understand EU roaming is limited to 12GB per month. From what I have read can I change my data only plan from from 15GB a month to say 100GB a month then buy a 3 day roaming pass and that will give me access to 100GB?Secondly, is there a limit to h...
How do I change the SIM card delivery address?
I purchased a cheap 4G router on ebay, a ZTE MF286D 4G/LTE which may possibly still be locked to Three network. I assumed this wasn't a problem if using Smarty.I haven't been able to get it working yet, it just says the SIM is invalid. Is there a cle...
I recently activated a unlimited data only plan sim, which I’m using in a Huawei Mobile Wi-Fi 2 hub. The 4g signal strength is max bars but the download speed is often between 0 to 6m, although upload often far better at 10 to 15m (if only it was the...
I am a group owner & have ported (pending) a members number now wish to port own number, while trying comes with member number & no option to change
Any problems with network signal.Never had weak signal before.?
Hi. Just set up my son with a new phone and wondered if on an under 14 sim can they access their own dashboard to check their usage and data etc?I’ve tried a few times as obviously I can see it in my dashboard as family account holder but can’t seem ...
Has anyone used SimOptions eSIM in North America ? They say to switch off installed (SMARTY) SIM. I have seen other conversations about Airalo eSIMs with which the SMARTY SIM can be left on and you can switch between them for texting.
