Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have checked network but it says perfect with no issues. I live in Chelmsford Essex and work near Stansted 2 totally different areas . Both have almost no internet although my signal shows four five bars with 4G. This has been going on for almost a...
We recently switched to a Smarty SIM in our dongle which we currently use for home internet (long story as to why). The connection seems pretty good during the day and evening for working, streaming etc, but in the morning we find that the internet c...
I am a new customer today. I have signed up for unlimited data £20 per month. I see others are being asked to pay £15 per month for same. Smarty did not tell me. I am a sucker.I do not want to pay £20. I want to pay £15. I am regretting joining Smart...
Hi I changed to smarty a few days ago. I transferred my old number over which when looking into settings I saw, but today I've since seen it's smartys number they gave me? Also I've had problems connecting to my internet last 2 days so I'm not sure i...
Could I use my smarty card in mauritius
I need to change my name
Recently set up a new account for my wife and included her details to port over her existing number. Initially new sim was fine using the Smarty issued number. Was then advised on the 18th that port would take place on the 20th. On the 19th notice on...
I've been waiting for a replacement SIM card for a week and am still waiting. I ordered it again but received no email confirmation. I spoke to support in the chat, and they told me to order it again. However, I don't know if the order went through b...
Hi,I don't have Internet in my mobile phone. I try change all settings, but still doesn't work. It is phone Honor 9. It is any ideas what's happened?
I've recently received a new SIM and have been trying to activate it, but I keep encountering the "account closed" issue. I also have a PAC code to transfer my number. Can you help me resolve this? Should I consider making a new email address, or is...
Can I use a smarty data only sim in a Three broadband router ?
Hi there can someone help me iv just cancelled my direct debit that I wasn't aware of I was paying for the last 7 months Tried to activate sim but couldn't get it to work so I went back to my old provider I have only just realised I was being charged...
Anyone else struggling with this? Bought a sim at sainsburys and scanned QR code, entered all info as asked now can't activate cause smarty wants to send me a new sim. Seems ridiculous as I just bought one. Not sure I'm going to like this company.
I have activated the phone, number has been transferred as per dashboard but SIM is not working. I have undertaken all steps and even tried other phones. No luck. This is quiet frustrating as never had this issue with other SIMs
I have lost my Smarty data-only SIM but only realised after purchasing/renewing the plan. I have 2 spare Smarty Sims and I'd like to transfer my plan to either one. Can anyone advise?
