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SIM not recognised as being in the UK?

I have two Smarty SIM one as my mobile number and another as a data only SIM in a WiFi hotspot for my house.  However my data only SIM doest allow me to connect to Disney+. It seems to suggest that I am not in the UK.   I seem to remember having the ...

Network coverage

I moved from Vodafone to Smarty a month ago and the network coverage has been poor. I have had issues in several places around Scotland including in the centre of Edinburgh!!I have carried out all the recommendations from the Smarth team such as rest...

Moto G13 will not pick up WiFi Calling

I have a new Moto G13 and have been using SMARTY on various phones for years. I live in a rural area, and WiFi calling is a must. it is updated to Android 14.The phone is set up as per all of the guidance, on here, on Motorola's site and elsewhere on...

Going qbroad

My daughter is going to Switzerland I have changed the settings on her iPhone is this all I have to do for her to be able to use use it over there without extreme charges ? 

Roaming in Japan

Hello, I wanted to check if anyone has been able to use their Smarty plan whilst travelling in Japan (Tokyo and Kyoto)? Were you able to use your data as normal, or was there anything you needed to add to your plan for roaming in Japan? Was the conne...

EU travel

I regularly travel to Spain as I have a property there. Smarty has always worked ok, mobile roaming set as instructions. But this trip has been a nightmare. Roaming not working, phone only working when connected to WiFi. I have friends who have also ...

Apple Watch e-sim

Hi, I’m just wondering whether SMARTY has any plans to introduce e-sim smart watch ads ons in the near future. I’ve recently purchased a cellular Apple Watch and don’t want to move away from the SMARTY network, but may have to begrudgingly do this if...

CraigFlow by SMARTY Pioneer
  • 32813 Views
  • 31 replies
  • 35 kudos

HELP 4 Sims in one place.

Hi all, I have only just joined Smarty and picked the deal that's good for me and entered my PAC code to bring my number over, can anyone tell me how I add 3 more Sims so I can bring my other 3 numbers over for the rest of my family and how to put th...

bobthebus by SMARTY Pioneer
  • 313 Views
  • 1 replies
  • 0 kudos