Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi i bought a sim yesterday but it's made me buy data and sending me a sim but I already bought one so don't need another, i,just need to activate the one I bought but there's no option for that???
New to the community and smarty.When adding an additional sim -What’s the difference to a child or family sim?
How do I speak to someone about changing my plan
Please a number has been calling that my monthly fee (£20) for unlimited data, calls and text can be reduced to (£12) per month. Is this from smarty
Does anyone know if SMARTY changes their IP ranges?
I have an iphone and have now changed over to Smarty. I am having problems sending MMS photo to my Auntie. The MMS toggle is lit up green is good to go, looked at settings and everything looks good also. Everytime I try to send photo it automatica...
I have no data or keeps dropping out, just changed to social tarriff
Can I start a new plan early if I run out of data or such like instead of buying add-ons etc..?
I just bought a 4G/5G router and need to activate the SIM they sent with it. I’m already a SMARTY user with an account, but I seem to be going around in circles. It doesn’t seem like you can activate a SIM card you already have. I don’t want to use a...
Weirdly it seems adult sites are now being blocked by Smarty today, despite it being fine yesterday and with no changes to my account. I've gone in and re-confirmed with my credit card that it should be off, but still blocked. What is going on Smarty...
Hello. So since the 07/11/2024 the signal for calls, texts and data has been off in the NE3 3 area of Newcastle. Been told a few times there's no issues or it's getting fixed.It's now 10days since it went off and nothing has been done to correct it. ...
I have an android handset which can hold two sims….the first is an O2 sim and that has my main number that I use for everything……. the second sim is a smarty sim I placed into my handset a while after I bought it…..and I only use it for data……..the...
I haven’t received the SIM yet. Please advise
I've signed up with Smarty and pretty appalled at the quality of coverage. All throughout London my signal constantly drops out completed, showing zero connection. This is inside and outside, in congested and non-congested areas. And often if I quic...
Hello,I recently owned a Pixel 7 Pro, and had no issues connecting to Three-WiFi on the London Underground as per the FAQ online (i.e. set authentication mode to AKA).I've recently switched phone to a Pixel 9 Pro XL, yet with the same settings it won...
There has been CONSTANT network issues in my area for over the last month. Checking the Network status checker has just shown; "We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible. We're sor...
I've noticed a marked degradation int he quality of service i've received over the last few months or so.While in Westfield shopping centre in Stratford, London, I had absolutely no signal whatsoever for most of the time I was there - relying instead...
Before i had my sim was told to keep my EE one in until , the smarty one took over , ported my number and now sometimes as only the smarty sim in now , friends and family say it's not showing my old number it comes up with the number on the sim they ...
