Contact
Would be nice to talk on the phone with a human from smarty
Forum Discussion
12 Replies
AndyHow_1544806 Smarty operate via web chat to Smarty Support agents. This helps to keep costs down.
Hey I need help
Sangita_3068843 If you cannot find the answer in the help pages, web chat with Smarty Support
Help me I can’t make calls or receive calls
There has been a network issue with voice services
I'm trying to get through on the bot chat, i'm on my account yet the bot needs all my personal details which are already in my account profile, then just goes round in circles and you don't get to 'chat' with a human at all
IanHall_1062405 From experience, once you have input all the data, you may well have to wait a fair while to chat with a person; it seems that the service is nearly always busy these days.
Need o remove adult content restrictions from my phone
Michael_3008978 Here is an article which will explain it: https://help.smarty.co.uk/en/articles/1066648-parental-restrictions
07490980217
This is not active why
AliRaza_3547614 We are forum members like you and do not work for Smarty, so we don't know.
You need to web chat with Smarty Support to ask that question.
IMPORTANT - you should never put any personal details on a public site like this one - it potentially helps the scammers.
I agree. I am struggling to activate a SIM card
