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Replacement sim

LuapReckut
SMARTY Pioneer
SMARTY Pioneer

I’m stuck in a hellish loop, I lost my old phone, ordered a replacement sims after checking my address was correct and it didn’t arrive! I’ve tried reordering and still no sim. I’ve paused my plan as I can’t afford to pay for a service I can’t use! 

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@LuapReckut  Then you need to get in touch with Support Team via web chat for them to investigate.

I seem to be stuck in some weird loop, which keeps going round without any resolution! I only use this to use a My-Fi router, so I guess I’ll just go with another provider, rather than waste money with smarty