The network outage that was experienced by Three and SMARTY customers last week l don't know if was the cause of my SIM going bad. All l know is that aftderwards my phone would take best part of 10 mins after switch on for it to connect to the mobile...
Hi.I think a couple of days is fine under normal postal service conditions, however it's the run up to the festive season so waiting time for SIMS to arrive could be a bit longer which SMARTY won't have control over. My replacement one came today aft...
So my replacement SIM arrived today, activated it, and hey presto all working perfectly. Hope my experience helps others in same / similar situation.Just to add also good help and customer service from SMARTY in sorting the issue.
Hi.Thanks for info.I did what you did a couple of times but still the long wait time for my phone to register on the phone network remained.I tried my group members SIM in my phone and no issue, also tried my work phone SIM and again no issue so defo...
Hi.Thanks for the info.Yes l understand the security measure, but that should only be if you were reporting lost / stolen phone / SIM, in my case none of that applies. I think in a case such as mine where a customer reports a problem with their SIM t...
Switched on this morning and no service.Judging by how long this has been going on Smarty should be posting regular updates for customers and providing some explanation on what the cause of the outages are, at least if we're kept informed that's some...
