Forum Discussion
Smarty_Pants
08-03-2025SMARTY Maverick
Plan change not happened.
One for SMARTY. Upgraded my voice plans to ones for more data allowance but the change appears to have not happend according to my dashboard. Supposed to have changed to the new ones when my plans ...
- 09-03-2025
Hey Smarty_Pants,
speaking to the customer care team is your best option, they can check your account and diagnose the issue https://smarty.co.uk/contact available daily from 8am – 8pm.
Goddess_Bastet
13-03-2025SMARTY Teamster
It happened to me too - upgraded to 32GB & email stated it would start next billing cycle, 1st April, however it didn’t. When I called they said it would begin May 1st. I complained heavily & was eventually offered a 17GB add-on for 1 month.
Smarty_Pants
13-03-2025SMARTY Maverick
Exactly same they've done for me. Will see if it gets corrected when my plan next renew's.