DEREFAK_2932247, I just joined smarty on a SIM-only plan and tried to activate my eSIM, but it isn't working. I have been trying to get in touch with Smarty and get help. I have not been able to use it since on the 9th october 2026. As a way of resolving this issue, I have written to ask for a physical SIM to replace the eSIM; the second option is for the contract to be cancelled immediately. I also want to change the plan to a £10.00 monthly contract for at least 50 GB.  I  need urgent help, please.