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Smarty_Pants's avatar
Smarty_Pants
SMARTY Maverick
06-12-2023
Solved

SIM problem after network outage.

The network outage that was experienced by Three and SMARTY customers last week l don't know if was the cause of my SIM going bad. All l know is that aftderwards my phone would take best part of 10 m...
  • Chalkychap's avatar
    07-12-2023

    Hey Smarty_Pants, I was affected by the recent incident affecting the Three UK core network.

    For me, just powered off my handset for ~15 minutes - after restart, SMARTY mobile services worked as before.

  • Smarty_Pants's avatar
    08-12-2023

    So my replacement SIM arrived today, activated it, and hey presto all working perfectly. Hope my experience helps others in same / similar situation.

    Just to add also good help and customer service from SMARTY in sorting the issue.