Forum Discussion
Sim-card waiting time
Hi, In your opinion, what's an acceptable waiting time for the new Sim-cards? My one came in after 2 days. Last Friday I ordered 3 more for my Family. Still nothing. How long I should wait?
Hi.
I think a couple of days is fine under normal postal service conditions, however it's the run up to the festive season so waiting time for SIMS to arrive could be a bit longer which SMARTY won't have control over. My replacement one came today after ordering a couple of days before.
I would contact customer support regarding the other SIMS you've not received yet as l think you should have got them by now.
