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Plan change not happened.

Smarty_Pants
SMARTY Maverick
SMARTY Maverick

One for SMARTY.

Upgraded my voice plans to ones for more data allowance but the change appears to have not happend according to my dashboard.

Supposed to have changed to the new ones when my plans auto renewed.

Advisement on please?

2 REPLIES 2

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hey  Smarty_Pants,

speaking to the customer care team is your best option, they can check your account and diagnose the issue https://smarty.co.uk/contact available daily from 8am โ€“ 8pm.

Thanks, have messaged the CCT, see what happens.