User Profile
Blackmyre
SMARTY Maverick
Joined 3 years ago
User Widgets
Contributions
Avoiding charges while outside EU
I am currently on holiday outside the EU and I forgot to cancel voicemail or disable my Smarty SIM before I left, and I was billed a few pounds for mobile data before I realised my mistake. Own fault, but I would like to make sure I avoid any more. I have now added a local SIM and turned the Smarty one off but I think I read somewhere that I should disable voicemail otherwise any messages will be chargable incoming calls. Can I do that somehow without incurring additional charges in the process?47Views0likes0CommentsChange "badge" of group members
I have created a Smarty group consisting of me (manager) and my wife. Seems to work OK but the little "badge" showing the selected member's initials is useless for us as we have the same initials. Is there any way to change what this badge shows, e.g. a nickname or avatar?Solved1.1KViews0likes4CommentsPausing and restarting on a different plan
I want to pause my Smarty plan renewals for a while. I will start up again within six months, but I will probably want to do so on a different plan. I did something similar before and although it worked I seem to remember there was a wrinkle with the order in which things were done. I think it was something like not being able to change the plan while it was paused, so it looked like I had to resume the old plan first and then change it. I don't remember whether that meant I ended up with my first month back on the unwanted plan or if the change applied to that month. Can anyone clarify how it works and whether there's an optimal way to do this?Solved1.6KViews0likes2Comments- 1.6KViews0likes0Comments
Missing post
I created a new message here yesterday ("Renewing a plan on a specific date") but it hasn't appeared on the forum. I had a notification about being awarded a "Thread starter" badge and I can see the message under "Subscriptions & Notifications" in my profile so I'm sure I got as far as submitting the message but there's no sign of it when I look at Forum Posts. Should I try to re-post it as a new message or is it likely just to be held up temporarily, perhaps awaiting moderatorial approval or something as it's my first post?522Views0likes2CommentsRenewing a plan on a specific date
I paused my plan a few months ago. I would now like to renew it, but starting on a future date. I could wait until that date and then "renew now" but I would prefer to set it up in advance with e.g. "renew starting on 15/09/2023" to avoid any last minute difficulties (forgetting to renew, internet being down on the day or whatever). Can that be done? I understand that there's a way to change the billing date in Payment Settings but I can't seem to access that with my plan paused. No big deal if it's not possible, I'll just wait until a day or to before and do it then. By the way, I see that there's a new 16GB plan since I paused, for the same price as the 12GB plan I was previously on. Can I assume that it's essentially the same plan but just with a bigger allowance for the same price, or are there any additional restrictions I should consider? And is the EU roaming "fair use" policy still 12GB per month?513Views0likes0Comments