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Network problem???

JamesBro_945168
SMARTY Pioneer
SMARTY Pioneer

Good morning anyone still experiencing problems in BH21 7JL They have a message saying fixing problems since July 2024  does a yone know what's going on ? I have put in a complaint but got no response (6 weeks ago now)

Just renewed my monthly contract for caravan site but .........

3 REPLIES 3

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi JamesBro_945168,

If you speak with our customer care team they can provide account specific advice https://smarty.co.uk/contact available daily from 8am – 8pm.

Been trying that for weeks ??? The link you sent took me to more questions ??? 

How do I contact please

The link I have sent should take you to our Contact Us page, which has all the ways to get in touch.

On chat you should start with something like the below. You should select the "Message us" section and if you ask to "talk to a person" you will be transfered to an agent.

Rebekah_150_0-1741428757176.png