Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello,I have an automatically renewed payment but my payment yesterday didn't go through as I didn't have enough money on my uk account. I have thus paid and renewed my 100GB usage today (£12), but then after I paid I received a message stating I do ...
I have a smarty sim in a huwaei hub. Can I set this up for eu roaming.
I have requested a pac code on 290224 and followed up via text and the bot. Giving all requested info but still no pac code.I sent the request to 65075.
Hi all, I recently switched to Smarty after seeing that they offered 3x the data for the same price as giffgaff. However since I started using my smarty sim card I saw that data was extremely slow. I've been performing speed tests at various location...
My partner wants to change over to smarty
Despite checking call coverage to be good, the call quality is very bad & only have one bar....
Any body else having trouble with fb messenger, mines not working on smarty. But all my mates and families are
I have received a message from Dealsmarts saying it will charge me £4.50 a week per text message. There is no number attached to the message and it won’t let me send STOP to the number it has told me to. This is clearly a scam but I can’t block the n...
Hi,I received my new sim from smarty at the start of Feb 24, then provided a PAC to change to my original mob number. I went through the process and my my 'about phone' on Samsung galaxy A53 stills shows the smarty number and did not change to my ow...
I have to provide a number validation with my name and address as the person who owns the number. How can I find it poke a phone billRegards
Backstory: I am about to lose my ADSL Broadband. It's clear that, sooner rather than later, Openreach will 'convert' everyone in the area to fibre. For several reasons it makes more sense for me to opt for mobile (4G) broadband now; there's a good ...
Is there some kind of fair usage on the data only sim unlimited?I appear to be using around 5 GB per day with the SIM card in a 4g router.Using it for general browsing and streaming catch up.
Is anyone else having this problem.Numbers I tell regularly sometimes they say this number is not recognised. The numbers are saved to my phone. This morning I tell someone and then needed to tell them back and it says number not recognised
I want a new sim card...it doesn't matter what area I'm in it doesn't work...every where I go the phone won't let me speak to people on the phone as it breaks up...I takes 5minutes to load something on Google..it won't let me play anything on you tub...
I already have a spare SMARTY SIM, which I want to activate for my son, to then join our existing group. I seem to be going round in circles forever: he can't join the group until I activate the SIM, and I can't activate the SIM because he's under 16...
I have had smarty WiFi for my hone for a while now and I am now wanting to switch my mobile phone from my old provider to smarty. I have initiated the switch and have logged in to my account that I hold for the WiFi but i do not see an option to add ...
Hi all, Im having an issue trying to topup my account, i dont have the email adress anymore that inregisteres under and i also cant remeber it, the only thing i have is my actually number. Is there any way i can top up my accout jusy with my number o...
Hello I want a new sim card that actually works..what ever area I'm in the network and signal won't work. My phone breaks up when I'm speaking to someone..Google takes about 5 minutes to load and it wont let me watch you tube or anything else..I want...
Hello I want a new sim card that actually works..what ever area I'm in the network and signal won't work. My phone breaks up when I'm speaking to someone..Google takes about 5 minutes to load and it wont let me watch you tube or anything else..I want...
