Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
O2 PAC smarty says re-check number, Checked it 10x all ok not working, Any way to get the code to work?
Can I use the data from my phone on my Television? Instead of using home broadband
Hello everyone. I have a Netgear nighthawk mobile router. Tried a Smarty sim in it and get a max of 7 mbps download speed! I’ve just taken delivery of an EE 4gee mobile router via BT and I get 70, yes 70mbps from this EE sim! Really disappointed in t...
Pac entered alongside my number but keep getting the error on the system to check the numbers. The pac is in date from Vodafone, yes I've typed it accurately, it just won't allow me to submit it. Any ideas?
I wish to refer my mother on to a smarty phone, but Smarty will not allow me to proceed.Why am I being prevented? We share the same e-mail address.How can I get around this problem?
I wish to refer my mother on to a Smarty Plan but I am preventing from doing so by Smarty.Why is this happening?We share the same e-mail address.How can around this problem?
Hi , My daughter used all of her data this month so I purchased an UK unlimited data pass.This is active but she is saying it is not working and unreliable with sending/receiving whats app messages Has anyone else had similar problems.Many thanks Ch...
I want to change contact number
Morning everyone, We’re due to go away in October I know not just yet but need something to look forward to lol , where going to Torremolinos in Spain and was wondering if I’ll get signal there? And if data is included or if I need to buy an add on o...
I am looking to change my recording of my name on the voicemail, however I can’t work out how to do this. I thought it would be calling 123 for voicemail and then choosing 4 for Mailbox settings, but it doesn’t seem to give me the option to change th...
I was with virgin then they merge or switch me to O2 and both these was kind of slow, lots of buffering watching videos. now I’ve tried this smarty out to see what this is like, I no they use three but this is the same to much buffering. at my house ...
hii have international roaming activated on my UK sim but not able to receive sms in India
I have a P in the corner of my screen that says no service, what is that?
I’m an existing Smarty customer with my phone and looking at getting a second sim for using in a mifi device. Data only sims seem more expensive than a normal one with the same amount of data - any ideas why please?
I have bought a new iphone and inserted the smaller SIM which came with the larger SIm I've been using. How do I make it usable?
Could you please stop sending me verification codes every time I log on to the Smarty app.
for the past 5 months I have been using this sim on a tipi mifi and has been working perfectly. Now for the past two weeks, I am experiencing no service. Spoke to customer service and changed setting etc but when I select three carrier it is saying i...
I joined SMARTY last month and ported my number from my previous network provider. All seemed to go well: this number appears on my SMARTY dashboard and calls/messages are coming in, plus this is the number that shows for me when I contact others. Ho...
