How to change plan

[Charlie_1549270]

Hi,

I want to change my plan. I have found the guide to changing plan, which has these instructions:

Manage plan > change your plan.

However, there is no 'change your plan' option for me.

Hope someone can help,

Charlie 🙂 

[Chalkychap]

Are you using the SMARTY app or the SMARTY dashboard on the website, @Charlie_1549270? 

In my own account, from the online SMARTY website dashboard, I've got a change plan option.

The dashboard URL is https://smarty.co.uk/dashboard/change-plan. 

[MSF]

@Charlie_1549270  Are you seeing the current plan when you look here? : https://smarty.co.uk/dashboard/settings/manage-plan

Are you also certain that you are logged into the correct account?