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How to change plan

Charlie_1549270
SMARTY Rookie
SMARTY Rookie

Hi,

I want to change my plan. I have found the guide to changing plan, which has these instructions:

Manage plan > change your plan.

However, there is no 'change your plan' option for me.

 

Hope someone can help,

Charlie 🙂 

 

2 REPLIES 2

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Are you using the SMARTY app or the SMARTY dashboard on the website, @Charlie_1549270

In my own account, from the online SMARTY website dashboard, I've got a change plan option.

The dashboard URL is https://smarty.co.uk/dashboard/change-plan

MSF
SMARTY Guru
SMARTY Guru

@Charlie_1549270  Are you seeing the current plan when you look here? : https://smarty.co.uk/dashboard/settings/manage-plan

Are you also certain that you are logged into the correct account?