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Huwaei mobile wifi

I am trying to set my Huawei mobile wifi up with smarty sim card (which I have registered and activated) however, it comes up with registration failed, how do I conect it?

Failure to activate new SIM

Just order a SIM and tried to activate yesterday. The dashboard told me that it would happen in 2 hours and my old number will port on Monday. Activation didn't happen and a 4 hour web chat got me nowhere other than being told to wait as they are wor...

Resolved! Switzerland charges

I travel to France very close to the Swiss border every few months. I’m confused by the text message I get from Smarty when I unknowingly connect to a Swiss provider - it contradicts itself. Is it free to receive calls and texts or not? Please can an...

Adult content

I have used my card as instructed on my dashboard three times .. the money has left my account and I am still blocked ?

Resolved! Help needed to connect to EU roaming

I have a redmi note 11 which only has the option of International roaming. It then says I will be charged. Smarty says EU I can continue to use my UK data. I'm in Italy and am without connection when I'm away from WiFi. Can anyone advise please? I ha...

Roaming - issues setting up Android

Hello Smarty community, I am currently in Cambodia and my main phone decided to kick the bucket. I had a Smarty SIM in it. I've got a backup device with me (both phones purchased in the UK) so popped the SIM in, and I started the process of swapping ...

seb11 by SMARTY Enquirer
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Porting issue from EE network

Hi I recently ported my mobile number over from EE I got to text to today to say that the porting process was complete in the smarty dashboard it shows the correct existing number which I wanted to port over but when I make calls it displays the smar...

Resolved! Multiple posting

Is it really necessary multiple posts about the same subject?This is being done by a number of people/accounts, and am wondering if it's getting to the point of spamming.A single post is sufficient to get a response from the Smarty community of custo...

Account

Hi I've paid £24 .00 instead of £12.00 how do I get the £12.00 back.

Resolved! Posts on the forum

Can people who post on this forum consider the other forum users.Things like multiple posts, less than polite posts (sometimes words containing asterisks etc) etc may put other posters off replying/helping.If you are wanting answers, or are frustrate...

Trouble with data

Having trouble with data can’t use satnav without Wi-Fi sways have in the pass while I’ve been abroad. I’m in Spain now & need to use satnav?

Trouble with data

Hi,  I’m having trouble with my data? While I’m in Spain, can’t log onto my satnav without Wi-Fi I always could do when I was with Tescos when I’ve been abroad before?