Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! [Network Issue] Service Update

We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.

1000012019.png
YulianK by SMARTY Community Manager
  • 7029 Views
  • 92 replies
  • 5 kudos

Resolved! [Network Issues] Service Update

  We are aware that a small number of customers may be experiencing issues with our network this morning. Our engineers are working hard to fix this as soon as possible. We are sorry if you've been impacted by this, please check back here for update...

Featured_Post_Service_Updates@1x.png
YulianK by SMARTY Community Manager
  • 15857 Views
  • 135 replies
  • 9 kudos

[UPDATE] Coverage Checker and Network Status Checker

    We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker.  How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...

Featured_Post_Service_Updates@1x.png YulianK_0-1700663541514.png
YulianK by SMARTY Community Manager
  • 1133 Views
  • 3 replies
  • 9 kudos

Transferred number not receiving calls

I had a SMS at 1800 to say number transfer successful took a while for my old SIM to go offline. I can now call from my Smarty SIM on the new number. But I can't receive anything there call just terminates.

Pyemania by SMARTY Pioneer
  • 792 Views
  • 1 replies
  • 1 kudos

Resolved! 4g coverage

What is the 4g coverage like on smarty, and is it as good as the other oparators.  

Resolved! First Post - Loving Smarty

5g is the best on Smarty in my opinion, I live in Slough and can get 1.5GBps easy near my home.Much better than EE and Vodafone and O2.Smarty seem to have the best 5g coverage on the underground on the Uxbridge branch of the Picaddilly line and also ...

KaBoom by SMARTY Pioneer
  • 644 Views
  • 1 replies
  • 2 kudos

eSIM & Apple Watch Support

Would love to have eSIM support from Smarty with an new add-on to support the addition of an Apple Watch.  Always on the look out for any trials or updates on Smarty adding support for this feature. 

Adult content filter removal

I want to take off the adult content removal filter off my account. I put my card details in and it took a £1 off the card. Can you remove it for me please 

Sim cards didnt arrive

Hi I ordered 3 sims to add to my family plan but they didn't turn up after a week so I have cancelled the accounts and brought 3 from my local shop. I have registered them and added them to my account but I cannot see any of them only the old ones. A...

Resolved! double data

I am considering moving my wife onto my plan and creating a group, she is not with smarty at present, can i get the double data offer as it shows for new usrs only?