Forum Discussion

JohnBar_2639025's avatar
JohnBar_2639025
SMARTY Rookie
12-04-2024

UK Smarty sim in a Canadian iphone

I have the unlimited text calling and data for UK contract - currently in UK - but I cannot send any texts or make any local calls 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    12-04-2024

    JohnBar_2639025 One idea.....do you normally use an e-sim in Canada? If so, have you changed the priority in the settings so as to use the physical sim from Smarty? Also, have you checked your Account dashboard to see that there is an active sim and an active Smarty plan in place?