Forum Discussion

Michael_1732's avatar
Michael_1732
SMARTY Pioneer
09-04-2024
Solved

Auto renew

I've just joined smarty and paid by debit card. I signed for anti renew but haven't completed any direct debits or had any payment details from smarty. How does the auto renew work? 

  • Chalkychap's avatar
    09-04-2024

    Auto-renew uses your debit card details to purchase a plan each month, Michael_1732

    SMARTY don't credit check their customers, nor can you pay for a SMARTY plan by direct debit.

  • MSF's avatar
    09-04-2024

    Michael_1732  To add to what Chalkychap says, you will see auto-renew ticked in your account dashboard and this can be turned off - especially if you want to change the next plan (or even take a break for some reason).

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    09-04-2024

    Michael_1732  To add to what Chalkychap says, you will see auto-renew ticked in your account dashboard and this can be turned off - especially if you want to change the next plan (or even take a break for some reason).

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    09-04-2024

    Auto-renew uses your debit card details to purchase a plan each month, Michael_1732

    SMARTY don't credit check their customers, nor can you pay for a SMARTY plan by direct debit.