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Forum Posts

A really weird SIM complaint/question

Hi all - I'm curious if anyone knows about this. This came about because I have had to order a new SIM (old one somehow broke?????)I requested this replacement SIM to my current address. As per my own browser cookies on my one month old laptop, this ...

Porting number over

Hi, I am switching my number to Smarty and when asked to what my current number is I typed in 7930... without the '0' at the start as the box started with +44. Reckon this will be an issue?

Weirdest SIM complaint you'll see

Hi all - I'm curious if anyone knows about this. This came about because I have had to order a new SIM (old one somehow broke?????)I requested this replacement SIM to my current address. As per my own browser cookies on my one month old laptop, this ...

5g

What speed should I get on a 5g phone.  I have done several tests and can't get over 40mbs download speed . I'm using a Samsung galaxy a52 5g phone . 

New plan

Hello I'm very close to using my data can I buy a new plan once it runs out or do I have to wait till the date the plan was due to run out ?

Coverage

Whenever I’m in a busy area like Soho or City of London in the evening I never get reception. My friends on 3 surf away on 4 or 5 G like there’s no problem. I can wait 5 mins or more for a website to build. I have an iPhone 14. Is this usually a prob...

Going to Turkey

I am travelling to Turkey soon and I need to be able to ensure I can send and recieve texts and phone calls. Which add-on will I need? EU or International?

Signal

Ever since being with smarty with unlimited everything I'm forever getting the round circle with line through it ( no reception) yet when I check coverage it says its perfect for my area but this can't be true...... What can I do about this as I've b...

Pausing

I want to pause but there is notice that says “You currently have no payment methods set up” which is incorrect. I currently have a payment method set up 

Transfer my Smarty number to my son

I am the named subscriber on a Smarty plan.  My son has been using the number.  He now wants to keep the same number, but to be the named subscriber.  Two questions:  1) within Smarty, can we change the name and contact details of a subscriber linked...

Motorhome Router

Hi - does anyone have any tips for using their Motorhome router in the EU? We are going to visit Belgium and Holland soon and have a 5g Huawei router with a Smarty Data only SIM. 

iOS app logs out every 24 hours

Hello, Since joining SMARTY, I have tried to use the app, great!However almost every 24 hours the app logs me out, and I need to put my details in all over again. Face ID does not work, and every time I do this I need to reset up the app / verify mys...

Resolved! european travel

We are soon to travel France and Spain in our motorhome for 3 months. At the moment we have a £10 a month data only sim, what is the best way to proceed re data ?Terry Guyton

european travel

We are soon to travel France and Spain in our motorhome for 3 months. At the moment we have a £10 a month data only sim, what is the best way to proceed re data ?Terry Guyton

Tp-link M7350 settings

hi all,Has anybody got the settings to setup a tp link M7350 4g lte router on unlimited data only plan? Having trouble with connecting xbox series s, S20 and win11 connects fine.Thanks