Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Transfer of number

I have a smarty Sim and the setup an additional member on a family plan I have tried to port a number over to the additional member using the old number and pac code when I have completed this process I don't get any  acknowledgment but they are proc...

Group plan topping up

Hi,I've got a group plan setup with multiple members, we've had some issues with using the same card more than 3 or so times (currently with chat support apparently, 24 hours passed and currently no luck), and we're in need of getting our sims back u...

Data

Hello, my unlimit data is very slow or very often lose conection so I don't have a internet. I am disappoited of SMARTY, when my plan will be finish I change for a THREE or o2 if still will be the problem with data

Business packages

Who is the best sim only company for business package. Disaporting smarty not offering for up to three sims.  As company is absolutely spot on.  

Sim won't work in basic phone

I have a basic handset, with no Internet connection (think original Nokia style). I have got a smarty sim and it won't recognise it. So I got a new basic phone - still won't recognise it. I've ordered a new sim... same problem.  Does anyone know why ...

Atrocious signal

I have just joined Smarty as I was fed up with the coverage from the other major networks. The coverage map suggests that I should get a good signal both indoors and outdoors. I have virtually zero reception inside the house and minimal coverage outs...

Gwyndy by SMARTY Maverick
  • 2171 Views
  • 5 replies
  • 1 kudos

Sim?

Very strange one. My wife and I are both with smarty. When we visit our daughter in Kelso we both get a good signal . I have no problems but my wife cannot get calls in or out. When we come home to Edinburgh her phone works again. This happened with ...

Error message

Hi,Ive just changed over from EE and gone Sim only with Smarty. I got a PAC Code to keep my old number. I keep seeing this message and I’m not sure what I have to do and any help greatly appreciated as it tells me it expires in 5 days.This number is ...

WiFi Calling

Just joined SMARTY a few days ago and naively thought that as my phone (TCL 10 G) was supported on Vodafone for WiFi calling along with most of the other providers, it would be supported by SMARTY. Sadly, this is not the case. Bearing in mind this ph...

Three Network is "Throttling us all" [My Opinion]

I have only been a Smarty user for about six or so months. I do like the service they offer and would like to continue using them..The problem for me is that the 3 (Three) Network is very unreliable during daylight hours.Every day from about 07:30 th...

3 Network Status - Throtling.png 8pm Today.png 8pm (2)Today.png
TonyA by SMARTY Maverick
  • 7199 Views
  • 18 replies
  • 1 kudos

How can I get an account deleted?

I had an account a long time ago but this is being shown as closed as I left Smarty.I have now decided to return but when I try to use my primary email address on a new sim, it says it is already registered.I've created a new email address to get me ...

LenCuff by SMARTY Rookie
  • 2806 Views
  • 5 replies
  • 1 kudos

Absolute Rubbish

Referral program is a joke , no Referral received with the link  , support do not want to help would not recommended switching to Smarty 

Change phone number of group owners plan

I joined Smarty to get a simple plan for a ruggedized phone I use when sailing. Being happy with Smarty I then decided to port the phone number of my principal phone , a Samsung, from Virgin to a second Smarty sim and create a group for both phones. ...

Constant 'Secure Connection Failed' warnings on 5G

I'm having an issue where I get a secure connection failed warning from my browser when trying to load a web page. This happens accross multiplpe sites and if a click refresh a few times the page loads. I've tested this on multiple devices and differ...

Adam_137 by SMARTY Pioneer
  • 962 Views
  • 2 replies
  • 0 kudos