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100gb voice sim v 100gb data only sim

Hi , I'd be very surprised if this hasn't been asked before but can anyone tell me what's the advantage to getting a 100gb data only sim at £17  v getting a 100gb voice sim at £12 if the answer is nothing it doesn't make sense.

No network on 4G

Since I came back from a trip in France, I have no network with 4G.

Anoury by SMARTY Pioneer
  • 664 Views
  • 1 replies
  • 0 kudos

Esim and losing customers

Smarty reply:" We have no plans to offer Esims "Do you have plans for losing customers who have been with you for years ? 

MrMas by SMARTY Maverick
  • 3250 Views
  • 6 replies
  • 1 kudos

Resolved! 5G

Hi. Had to reset auto monthly plan renewal with my bank.Was moved to 5g with same 4g sim card installed.Phone is stopping randomly. Is this because I have been shoved back to 4g, as this is all that displays?Much thanks in advance Also, bank renewal ...

TT_606016 by SMARTY Maverick
  • 1426 Views
  • 2 replies
  • 0 kudos

Resolved! Short term cancelation

I have a smarty sim in my router in my caravan. The site closes soon and I would like to temporarily stop my account for4 months. There's no point paying for it whilst I am not there. Can I cancel and rejoin in 4 months time ?.

0345 number

Trying to phone my bank on a 0345 number only to told I do not have access to this number ?

Network

How comes i was on 3 for 5 years and smarty now since January and for all that time been checking network status for my post code and its always said we are doing work in your area ... Never said anything different . Actually majority of london post ...

Activating and adding a second sim

HiI am confused and worried I have costed my account too high in pounds trying to have 2 sims on my account. I have organised a group to put it on and have ordered a new sim which I will activate and add to the group but find the monthly costs keep a...

Data now rolling over?

Hi, I’m on a 30gb plan, but it’s actually double data so 60gb.However this time when it renewed it has carried over the unused data and now shows 60+ out of 90gbI’ve searched but can’t seem to find anything out about this. 

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rupe by SMARTY Pioneer
  • 1767 Views
  • 3 replies
  • 0 kudos

SMS to 00447537452514

My phone number has allegedly sent an SMS to 00447537452514 at 18:03 on 01/11/2023, when I did not. There is no record  of the text on my phone, but it shows up in the Usage history on my dashboard. This is very concerning. This number has hundreds o...

Clarissa by SMARTY Maverick
  • 900 Views
  • 1 replies
  • 0 kudos

Resolved! How to change from data-only to a regular plan

A few months ago, I got a Smarty SIM for use in a mifi router and elected for a 40GB@£13/month plan that is currently off auto-renew (i.e. expired). A friend told me he has a regular plan for his mifi device and I see that I can get 100GB for £12/mon...

GeoffL by SMARTY Maverick
  • 6171 Views
  • 12 replies
  • 1 kudos

Number porting - 72 hours and still counting

I took out a Smarty account using a Bonus Sim a family member had with their Sim, on Monday. After some trouble getting it activated, I finally was able to select a tariff. Then I submitted my PAC - all before 5pm. It's now Thursday, so by tomorrow i...