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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 44711 Views
  • 495 replies
  • 7 kudos

No Internet today

No Internet services, been on off this morning  Now all offOther days have interrupted service.What's the update

problem with account or network

HI , problem today,    had a text in morning saying payment did'nt go through ,  its on auto renew,   so logged in to account and paid again ,  all ok , now an hour ago , got another message saying payment failed , it  has'nt .  checked account onlin...

Intermittent services?

This is a disaster. No data, no mobile cover, no phone cover - no calls. A total and utter disaster on a weekend in which everything revolved around contact with other people via mobile services.Months of planning upturned by this. I'm afraid no apol...

No signal

I've had no signal at all today and can only make emergency calls. My plan still has 2 days to go before renewal. Is there currently an issue with the network? 

Voicemail PIN Security requirements

I am trying to set up voicemail for the first time. I dial 123 then follow the instructions. When it asks me to set up a pin, it tells me that my pin doesn't comply with the security requirements. What are the requirements? I have tried a couple of p...

PaulD by SMARTY Pioneer
  • 459 Views
  • 0 replies
  • 0 kudos

Data

How much hot spot are you allowed with unlimited everything 20.00

Enquiry

So I'm told can use hot spot on unlimited but fair use,well I've only used 17gb I'd hardly say this is over use

Network down

Christ all mighty , just received my new sim. The network is down... I checked on smarty website with  postcode checker " no issues" sim is registered. Twisting my Mellons all day, not a great start to joining Smarty...

Urgent

Hi I am travelling tomorrow to Brussels and I want just to now if can I use my SIM card there or I need to top up international please thank you so mutch