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Resolved! Calling Cyprus

Hi guys I am tried to make a call to Cyprus today9th Nov , I have a 16gb plan I have set up Apn-mob.asm.net .I get a msg telling me that my plan doesn't cover International calling.Thank youVincent 

ref cellular network

Hi everybody thank you so far for your msgs in reply to my previous msg, what i would like to confirm is that my present phone is working fine and that my network is ok,the trouble is that my older phone which is a smartphone i bought a good few year...

Resolved! No 5g on new connection

Recently joined Smarty and I am using a Samsung Galaxy S22+ but so far I have yet to see a 5g connection. I live in Manchester and today have been in London all day, not a sign of 5g only 4g... am I missing something myside?

Can't get 18 content

i have just got a new phone and a new smarty SIM card, I got the 100GB  with calls and text for £12.How do I unlock 18 content on the SIM card?(I don't have a credit card to Verity and I'll never get one)

Connecting to the Internet without wifi

Can anyone explain why when I am in a Cafe or somewhere without Wifi, my friends can all access the Internet while my phone just says no Internet and does not connect to anything?, shows 4G then H+ at times.Some are with Smarty others are not, could ...

SMPNE by SMARTY Pioneer
  • 2046 Views
  • 1 replies
  • 0 kudos

Number of seconds before forwarding to voicemail followup

The current default number of seconds before forwarding to voice mail is 30 seconds.  I managed to change this to 20 seconds with **61*+447782333123**20# and confirmed that it had (eventually) changed with *#61#.  The problem is that it gets reset to...

Ashcoding by SMARTY Pioneer
  • 1669 Views
  • 3 replies
  • 0 kudos

cellular network not available

Hi, I have a BUSH Spira E4X 5.5" Smartphone, Android 6.0 Marshmallow, I have had it for a good few years now getting on for 20 or more, i have recently tried to put my other smarty sim card into the phone as well as the one i have been using in my pr...

Number of seconds before forwarding to voicemail

The current default number of seconds before forwarding to voice mail is 30 seconds.  I managed to change this to 20 seconds with **61*+447782333123**20# and confirmed that it had (eventually) changed with *#61#.  The problem is that it gets reset to...

Ashcoding by SMARTY Pioneer
  • 942 Views
  • 0 replies
  • 0 kudos

Wifi calling

I have a OnePlus Nord 2t (dual sim). With my Three SIM I can use wi-fi calling. I expected to be able to do the same with my new Smarty SIM, however, it does not work.  If I switch on Airplane mode and switch wi-fi back on the Three SIM can make call...

Cancel Plan

I did not realise I was signing up to a plan. I only wanted to buy the device so that I could then buy either an Italian of Portuguese SIM card when in these two countries. I tried the Smarty card and it does not work. Plus your customer service is t...

Number not recognized.

Hello,I have called today to request my voicemail to be turned off and the minute I have confirmed to customer services my number when they ask me if thats the number I want to switch my voicemail off from, my connection completly switched off. And w...