Forum Discussion

JoyceGe_2612749's avatar
JoyceGe_2612749
SMARTY Pioneer
01-04-2024

No Internet

I bought a new dongle and a Smarty data only SIM

Using the Dongle and Smarty SIM its "Connected Secured" BUT No Internet.

Using a Mobile Phone and Smarty SIM "Connected Secured" BUT No Internet.

What does this mean and how do I fix this please?

Many thanks for any help

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    01-04-2024

    JoyceGe_2612749 You will probably need to change the settings on the dongle such that APN is set to mob.asm.net

    If you type 192.168.1.1 into the browser, it should led you to the dongle settings page.

    • JoyceGe_2612749's avatar
      JoyceGe_2612749
      SMARTY Pioneer
      01-04-2024

      Thank you for that.

      I did what you suggested, it took me to a page that wanted a username and password but I didn't know what they were.

      Can you give me any suggestions please?

       

      • MSF's avatar
        MSF
        SMARTY Guru
        02-04-2024

        JoyceGe_2612749 Very often you will find that typing admin into both is sufficient.

        It may be worth hunting out a manual for the dongle if that doesn't work.