BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi, I have a dormant Smarty SIM in my phone, if I rejoin Smarty will this SIM become active or will I have to wait for a new SIM?Thanks
My SIM card doesn’t word I was trying to call and it says I have not been given access to this service
Again until now I can’t use my SIM card, I am here to ask you politely to respect your self
I received a message from smarty that says my phone and number will be ready to use on 13/10/2023 I am really upset I can make a call but I can’t use text message or internet What is your problem?
Hi I community, I recently purchased a new Android phone an Honor 90 to be precise. I've checked my APN settings and it's all correct. But every time I try to send an MMS picture message it fails and says content is not supported. I never had this ...
Coverage checks state "very good 4G" but download speed less than 1 Mb/s !! No change during 10 days of trying all known measures to improve. Dual band TP-Link MR500 AC1200 data SIM router shows all lights and 2 bars (of 3 max), LTE 4G+ Cat6 with com...
Does anyone know how to cnnect my MacAir to my VoIP phone wirelessly please?
When I use more than allowed what happens??
As we see daily requests for help on how to remove the adult content filter, I had an idea for the Smarty Marketing Department. A new customer can send in a copy of their passport or driving licence, to prove they are over 18.Then, Smarty send them a...
Hi. Smarty didnt port my number correctly. I am not bale to receive calls and txt. Third day today and no solution . Web chat doesn't really know why. They have escalated to team . 3 days. Unacceptable .
Today is 12 Oct. I activated the smarty SIM card, submitted the PAC code. The switch was planned to happen on 9 Oct. On 9 Oct at 18:00 I received an email from Smarty saying "we are sorry there is a delay".I asked the support team every day and they ...
Hello,I received your Sim card with number 07861684634 yesterday. We have 3 handsets at home, but the SIM card is not recognized in any of them
I had the team remove the adult content blocker via and it is showing as being allowed in the app. But I still can't access adult content. It is permanently blocked via safesearch on both Bing and Google with no way of changing it.
New phone screen not showing "smarty". My settings show 3 UK 01 5g dials out but no connection to home phone. No nothing showing smarty. Any advice gratefully welcome
Smarty has paused my service after taking £15 out of my bank account for topup and signed me out the app i tryed to sign back in but keeps saying paused services contact us BUT i carnt even get through to anyone beginning to think its a rip off compa...
i have had the adult content filter off for months, just now when i tried to access a site it was blocked, i had to restart my phone to make the adult content filter go off again. why did it come back on temporarily after been off for months
I recently had my phone stolen and had to order a replacement sim card from smarty because of this. After receiving the new sim card, I had issues activating it and had to speak to a couple of people on the live chat to get it working. Eventually the...
Need a back up sim or what ever.
HI @Smarty, i have no idea how to contact you based on any of the links on your website. I tried to activate a Sim I'd been given but your system only enabled me to order a new Sim... This might be user error on my part but it wasn't clear so now I...
Hi, I have recently changed from Sky Broadband to a Smarty SIM card mobile router. Since I have changed it is not a stable connection and cuts out every few seconds. I have spoken to Sky and tried plugging in via Ethernet cable but it is saying no IP...
