Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I purchased a 30 day unlimited add on pass today but I still don’t have any data
HiI'm not receiving any SMS notifications for missed calls. Is there a way to activate these notifications?
My first day out with smarty on 3 network and I have no signal at all in ashford or Faversham or Challock and charing anyone else having this problem
Hey thereI received a call that went straight to voicemail as my phone had no power to it. They left no message. Will that call be logged somewhere? If so how do I retrieve it please?
I’ve just started with Smarty and ported my old number. Do Smarty automatically cancel my contract with Vodafone?
I have lost mobile network provider 3 from my iPad. How can I get it back? Is it best just to cancel this account and start again?
Hi, read some of the posts re using Smarty in Guernsey but still a bit confused! Going for 4 days and I understand that I need to :1. Change phone settings (do I need to change them back when I have returned to UK?)2. Purchase £5 add on. I mainly wi...
Moving to party a few months ago was initially impressed with the network. However its seadly gotten worse.I can go from full signal to no signal without moving my phone. It seams to use WiFi calling when I have WiFi access but people are unable to c...
If I top up at PayPoint… say £40, will it automatically be used every month for my £7 plan?also can I use a copy of my friends barcode to top up her phone, with having to use her phone ?
Can you please advise me how to ensure I have on line access when out of the UK ?
I have a wifi unit in my motorhome, use it for basic internet browsing etc via ipad, do I just need a data sim in this case?Thanks
My phone will not connect to another mobile telephone number. I am a new customer today please can you help
Quick question on data only SIMs, from what I can see there doesn't seem to be any reason to purchase them over a standard sim that offers more data for a better or similar price point?I'm after a second cheap sim for use as a backup and occasional r...
How / when do we get our £10 for friend referral?
Why you charging £20 when offer was £15
Hopefully I can receive calls too
Well it's now the 23rd of February and have been completely cut off from recieving calls texts and basically using smarty. It completely went off on the 14th Feb after arriving in France on and emergency visit so was cut off at the airport not being ...
