Sim card with number 07861684634

 Hello,I received your Sim card with number 07861684634 yesterday. We have 3 handsets at home, but the SIM card is not recognized in any of them

Adult content

I had the team remove the adult content blocker via and it is showing as being allowed in the app. But I still can't access adult content. It is permanently blocked via safesearch on both Bing and Google with no way of changing it. 

Cannot register to replacement phone or use phone

New phone        screen not showing "smarty".      My settings show 3 UK 01        5g dials out but no connection to home phone. No nothing showing smarty. Any advice gratefully welcome 

Paused services

Smarty has paused my service after taking £15 out of my bank account for topup and signed me out the app i tryed to sign back in but keeps saying paused services contact us BUT i carnt even get through to anyone beginning to think its a rip off compa...

why did adult sites get blocked on my phone

i have had the adult content filter off for months, just now when i tried to access a site it was blocked, i had to restart my phone to make the adult content filter go off again. why did it come back on temporarily after been off for months

Can't receive calls or texts after receiving a new sim

I recently had my phone stolen and had to order a replacement sim card from smarty because of this. After receiving the new sim card, I had issues activating it and had to speak to a couple of people on the live chat to get it working. Eventually the...

Back up sim

Need a back up sim or what ever.  

Sim activation or new Sim?

HI @Smarty, i have no idea how to contact you based on any of the links on your website.  I tried to activate a Sim I'd been given but your system only enabled me to order a new Sim...  This might be user error on my part but it wasn't clear so now I...

Static IP address. Connecting to Sky Q box

Hi, I have recently changed from Sky Broadband to a Smarty SIM card mobile router. Since I have changed it is not a stable connection and cuts out every few seconds. I have spoken to Sky and tried plugging in via Ethernet cable but it is saying no IP...

Hello hi i spoke with smarty my sim was activated but can give you a pac code to keep my old number

No network connection

Hi Smarty Community,I've just joined Smarty and selected a Data Only SIM as it seemed to be a good choice for a mobile router.However, since receiving and activating the SIM, my router was only able to connect for about a minute and afterwards can no...

Adult content

But don't have credit card so how can I turn it off 

Why won't anyone reply

2 days I've been trying to get someone to help me get adult content turned off  why am I not getting anyone to help me?

Using my PAC code

Hi so my current plan ends in 9 days and I set it so that SMARTY would transfer my number on the 18th am I still allowed to use that sim till my number is transferred? because they require me to activate the sim by the 13th

Payment

I have renewed my plan 3 times with confirmed payments and the card is still not activated. There are 3 payments made with the same amount

Payment

I have renewed my plan 3 times with confirmed payments and the card is still not activated. There are 3 payments made with the same amount.Thank you

PAC code

I tried to get a new contract and requested a pac code which I gave to them but the contract didn’t go through I’m now worried that my number will change over but if the new contract didn’t go thru will that happen 

poor signal

What do you mean sometimes it works? Is there a scale to times? Every day! every day checking what is going on is giving my post code ME& 5AN ... still the same answer: you are serializing the device / antenna. So I'm asking - do you service the ante...

Add Ons

Purchased £15 add on total waste of money.I was transiting in Dubai to the Philippines I was on the ground for one and a quarter hours sent two WhatsApp messages and according to Smarty utilised 84 MG blowing the £15 pounds the response from customer...