BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello! I have activated my Smarty SIM and am currently waiting for my old number to transfer over. Should I put the new SIM in my phone even though I’m waiting for the transfer to complete or wait until I’ve heard it’s completed and just keep my old ...
HiI have a second phone. Is there any benefit to having a second Smarty sim?
I’ve been on to Germany and Spain with my Smarty SIM and made all the changes requested on the website to get roaming but it didn’t work. In Germany (I was in Hamburg) I spent some time on the online chat getting help to address the problem, and they...
I have recharge on 23 of June but I haven't received my recharge I have paid £17 u do something or refund my money please
Can I start my package early, if I use all my EU allowance ?
How much date left
Hi, I have just joined Smarty 10 minutes ago i would now like to move to two kids. How do i do that and link them to my account as they are both under 18 and i will be paying?Thank you
Not the 1st time Smarty took my money but hours later still no internet connection
I paid you £20 and you say I would be able to access my internet within 30 minutes **bleep**
I cancelled my account, you have charged me again, please refund, I could not connect the sim to my router
What Number do I have to dial to retrieve Missed call phone messages
Hi, I'm new to Smarty and would like to use emoji's in my texts, it distorts them. Is there anything I can do to use them. Thanks in advance
I would like to change my plan for lower how can I do it and what will be the offer as I see competition on lower plans is much better
The data connection doesn’t seem to be working. I have over 10mb but the signal only picks up 3G and gives message to switch roaming data on. Which is on. Any ideas how to sort.
My daughter is going to Kenya for 2 weeks - do I need to do anything to enable her phone to text/make calls etc? Thank you
