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SMARTY Pioneer
SMARTY Pioneer

This is a wonderful network for the price and I never use all my data but sometimes the signal is a bit weak. Any tweaks or suggestions?


SMARTY Moderator SMARTY Moderator
SMARTY Moderator

We do have a troubleshooting page which might be helpful

If you haven’t tried it yet, you could try the following to potentially regain a connection;

  • Restarting your device and/or resetting your Network Settings (this does not affect your device storage, apps, pictures, etc.). This will refresh your connection to the serving site, prompting a stronger signal.
  • Toggling Airplane Mode/Mobile Data off and on. This essentially resets the IP connection, establishing a fresh new connection once linked to the network – this will prompt your device and SIM to connect to a stronger signal.
  • You can remove any saved APN credentials, restart your handset and then re-add the required APN if your device doesn’t seem to automatically connect to a strong network signal – please find guidance on the correct APN set-up via the following link: here