Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
How do you delete a bank card that no longer use
Can anyone help in here smarty blocked the SIM because I ordered another SIM card but the number is saying is active in the app but the SIM card is blocked anyone in here can help me please??
I'm on a 30gb Sim promoted to 60gb. I have just cancelled my home service provider. I have in the last week upgraded to 200gb for £17. But on uSwitch there is a offer unlimited for £16. Would smarty offer this to me has a existing customer? Or would ...
Hi, travelling to Majorca, am I able to roam with my allowance? Thanks
So today, the 26th, is the day with my Plan resets, which has happened cept the figure is not right, instead of 60gb, I use about 30-50 a month, it's now only showing 30gb available yet displaying double data? I also recent switched from 50gb a month...
why are you pausing the whole time my plan?
I am unable to change my settings to use abroad which mention MMS App
I ordered my new SIM on the basis of an 'upgrade from' date of my current provider - which turns out isn't the same as my contract end date (my mistake).Obviously, I don't want to pay for two concurrent services, so how long do I have to activate the...
I have a 100gb sim card and recently when I was abroad I used up the 12gb allowance within a week just keeping in touch with people and working. This was very inconvenient. Why is there a 12gb limit no matter how much data you pay for in the UK?
Good morning everybody, my number eventually ported over this morning over 20 hours late ! But the old Smartie number is still showing on the dashboard, and when I go into my settings, it is still showing as my phone number which just isn’t correct ?...
My family have two plans at £10 per month each I’m still not receiving the group discount plan of 10% I seem to be getting nowhere with contacting smarty to get this resolved any help out there tim
Hello. I have not used this number for a while. Can i get it back
Hi, I have 3 sims mine & 2 of my sons..Went to manually make his payment today(saturday) to which pops up smarty has paused it & to contact then.. I spoke with smarty yesterday so I could manually make my payment on my sim, which is upto date, my oth...
What is the link to an account? How do I turn off auto renew?
Are the canary islands part of the EU and included in our data plans
I'm looking to buy a phone from the tesco mobile website and I'm wondering if my smarty sim card will work on it, I'm buying it without a sim card in it
Hi All, I am thinking of porting my number from Vodafone to Smarty but I would like to know if Smarty throttles Data speeds in roaming. I remember leaving Three years back in favour of Vodafone because of that precise reason, Three roaming speed was ...
So I've been with Smarty a month now, I have a group set up with mine & my daughter's SIM card When registering it was advertised that you get %10 off while in a group. I received my bill on the 22nd & was billed two £10s instead of £9? Is there so...
Hi there, I am using a mifi 4g router hub, with unlimited data, but speeds is shocking not even reaching 0.5! I dont know why this is happening? I am in a 5g coverage area and using a big old style sim card in. So why is the speed so bad? This happen...
International call add ons
