BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
What do I need to do to get a working pac code? I requested a pac code from smarty and provided to o2 which o2 have told me doesn't exist. Smarty are telling me the pac code has been used already which is incorrect! They've told me I need to speak to...
Hi do I purchase a international add on or a uk add on when I go to Greece
I have a data only sim for use in a MiFi and, as a newbie user of SMARTY, I'm struggling to find how to buy a Data only Add-on. The renewal on my plan is turned off at the moment as I only want to use it when travelling. Do I have to turn it back o...
If I need receive phone calls abroad, which plan should I choose?
I received message and it says: there was a problem and your number didn't transfer over.How to make this things right?Kind advise.
I need a 2nd handset so I can add an electronic card so my mate can access my seat in a football stadium (nfc operated) - Do I need a sim in that phone for it to work the nfc? If so, what's the cheapest sim available?
Recently encountered a big problem, when the Plan changed it indicated that I didn't have any data or call capacity - this was severely concerning considering I was, in the middle of nowhere and NEEDED the phone for calls data and mapping, upon getti...
I’ve use this network for my son and changed his plan as he got a new phone for Christmas logged in today to find not that plan . However i got email confirmation.what’s happened?
Trying to get my WiFi up on the narrowboat for the first time. But no Ho. Not sure if I'm missing something?
Hi,How can I apply for home internet or wifi connection?
Why am I not allowed to acces a website that says it has been blocked according to BBFC guidelines? Is this a smarty problem or something else? Thank you.
Anybody else having issues ???
I have set my dad up with Huawei b311 router & smarty SIM card on the 120GB - £12 per month offer.This works a treat for him as he only emails, browses & watches a few YouTube videos.I was thinking of doing away with bt line and going onto 4 or 5g fo...
Dear Smarty,I have received my replacement SIM card yesterday but although I can receive calls on my number, I cannot have any access whatsoever nor make any calls. I am running a Business which needs constant checking and it's making it quite impos...
Hi guys. I ran out of data and bought an unlimited plan add on etc. It's not worked for two days. What is the issue?
I've been involved in radio and telecomunications for over 50 years and a lot of that with Ham Radio. The secret to high speed data and internet is the best signal you can get which involves not only testing different positions around the home but ...
I'd like to use my main number with another provider (by using a PAC code), but also keep my Smarty account with a new SIM/number.Support tell me this isn't possible, and that if ever I want another Smarty SIM, I'd have to use a different email addre...
