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fatboyslimfast · 18-05-2023

I had an existing Smarty account just for my daughter's phone.I've ported my phone from EE to Smarty today.I've noticed that my 'old' EE number has replaced my daughter's number and my daughter's phone has stopped working.What can I do, to get my dau...

fatboyslimfast · 23-05-2023

Thanks. Tomorrow will be day 7 without a working phone. Why I'm having to chase and chase and chase for a reply is beyond me. Why it's ok to eventually reply "the team are trying to retrieve the number" is also a mystery and why no-one is finding out...

fatboyslimfast · 23-05-2023

Well it's now day 6 and no working phone and no replies for an update .. again!What a mistake!"Simple, honest, mobile"???? .. joke.I'm leaving SMARTY for another supplier.  "Customer service"

fatboyslimfast · 22-05-2023

"I just checked for you with the team and I do see their in process to recover you number."Someone's replied.But pushed further for an ETA .. then it's back to tumbleweed ...

fatboyslimfast · 22-05-2023

Yes I did.

fatboyslimfast · 22-05-2023

Yes, my plan B now is to go to a different provider and suck up the inconvenience of change contact number notifications. I can't believe I've just been ignored!

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Date Last Visited	‎23-05-2023 18:31 PM

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