BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
The voicemail instructions say use *6 if you've forgotten your PIN but this simply prompts a response that the PIN hasn't been entered. A new PIN is sent by SMS after 3 attempts but this PIN isn't accepted either. Can someone help please? Thanks in ...
Do I have to do anything other than activate the SIM to use it. Apparently it is activated. But I have put it in a tp link router and nothing happening. I have put my o2 SIM in the router and all working.
Hey all, had a pretty scary incident today on the tube (but above ground). Wasn’t appropriate to call 999 as I didn’t want to alert the other person. And remembered “See it, say it, we’ll sort it. Text 61016”. So I did exactly that. Unfortunately I g...
Hi Everyone, Thank you for letting us know regarding your experience with the current MFA setup. Following your feedback we have made some changes and they should be live now. Please make sure to setup your device or browser as 'Trusted' in order t...
Good Morning Smarty's. has anyone an app that can record phone audio calls and my responses, Its becoming an issue and require evidence of abusive callers. Thank you in advance for any and all efforts to resolve this. Bless you one and all.
Hi all - I'm curious if anyone knows about this. This came about because I have had to order a new SIM (old one somehow broke?????)I requested this replacement SIM to my current address. As per my own browser cookies on my one month old laptop, this ...
Hi, I am switching my number to Smarty and when asked to what my current number is I typed in 7930... without the '0' at the start as the box started with +44. Reckon this will be an issue?
Hi all - I'm curious if anyone knows about this. This came about because I have had to order a new SIM (old one somehow broke?????)I requested this replacement SIM to my current address. As per my own browser cookies on my one month old laptop, this ...
What speed should I get on a 5g phone. I have done several tests and can't get over 40mbs download speed . I'm using a Samsung galaxy a52 5g phone .
Hello I'm very close to using my data can I buy a new plan once it runs out or do I have to wait till the date the plan was due to run out ?
Whenever I’m in a busy area like Soho or City of London in the evening I never get reception. My friends on 3 surf away on 4 or 5 G like there’s no problem. I can wait 5 mins or more for a website to build. I have an iPhone 14. Is this usually a prob...
HI, I would like to put a temporary voicemail on to say that I am not able to be contactable for 2 weeks. How do I do that please?
I am travelling to Turkey soon and I need to be able to ensure I can send and recieve texts and phone calls. Which add-on will I need? EU or International?
Ever since being with smarty with unlimited everything I'm forever getting the round circle with line through it ( no reception) yet when I check coverage it says its perfect for my area but this can't be true...... What can I do about this as I've b...
I want to pause but there is notice that says “You currently have no payment methods set up” which is incorrect. I currently have a payment method set up
I am the named subscriber on a Smarty plan. My son has been using the number. He now wants to keep the same number, but to be the named subscriber. Two questions: 1) within Smarty, can we change the name and contact details of a subscriber linked...
