Hello SMARTY Community, We wanted to let you know that the SMARTY Community forums will be undergoing scheduled maintenance on Tuesday, 23rd of September 2025 at 06:00 - 08:00. As part of this update, you’ll notice several changes to the User Interf...
You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Really can't believe this. Had been on Three on a very old contract that was no longer very good and didn't want any problems switching, so switched to Smarty (a subsidiary of Hutchison the same company as Three !)Three sim card is now switched off a...
Having trouble getting the chat person to answer my questions. Very evasive. Won't address the actual question and takes half an hour between posts. Very frustrating.
I activated my smarty and got a text and email to confirm that. However I can't transfer my old number because in the app it's still saying my smarty hasn't been activated yet. Any ideas of what to do?
I have purchased a product which came with one of your SIM cards I went through the activation process and watched the video I paid for the £20 unlimited data but it then said your sim will be delivered in 2-3 days how can I get this sim to work and ...
Hi ,I understand I need to change settings for my phone to work in the EU. Once I’ve changed to the recommended setting do I need to select the reset settings option on my iPhone. Regards, Anthony
How do people find the EU roaming works in practice?I'm going to Spain tomorrow and it's the first time I've used Smarty. I've jumped from Giffgaff that seemed to have patchy coverage.Thank you so much in advance for any information. I've already set...
Having ported my number to Smarty several months ago, my phone was still recording my number as that of the Smarty SIM not my successfully ported number. Previously when this has happened with other providers they've done aSIM refresh at their end th...
I have just changed over to the 50GB for £8 offer. How long does this offer last? Been told two stories - one says 15 months, the other says July.What tariff will I go on after July (if that is the end date)?I was on black Friday double data 32GB for...
Samsung Galaxy A3 SM-A320 has wifi Calling does Smarty support it.Just wont to know before a purchase one.Thank you
The money saving expert website is advertising a deal that is meant to expire Sunday 30th of April, offering 50GB for £8 for new customers. When I checked on the Smarty website, I can only see a plan for 60GB for £10. Will Smarty offer the 50GB for £...
Because of certain circumstances, I have not been able to pay my monthly sim,how long do I have before my sim will be not working at all
I was thinking of changing my plan, I am asked to pay for this straight away, I’ve just payed for my current plan and have almost a month before it renews. how does the payment work going forward? Thanks Scot
The don’t work!
