Due to a technical issue, I wasn't able to renew my plan yesterday. And so I was left unable to make any phone calls or texts.I'd like to thank SMARTY for coming to a swift resolution and dealing with the problem.The customer service representative t...
I'm a relatively new customer, having only joined two months ago.In this timeframe, I have experienced nothing but poor network connectivity in my area, followed by being unable to renew my current plan, due to "technical issues".I made a post about ...
So I've just gone to check on how much data I have left (my plan expires in 12 hours)... and after logging into the SMARTY app, it tells me that my plan is currently being renewed, even though I HAVE NOT done so yet, nor is Auto-Renew on.What kind of...
Well I've been talking to a SMARTY representative as mentioned... and they have mentioned that there's been a glitch of some sort that's still showing last month's plan on the Dashboard.So at least there's been an update in that regard.The poor netwo...
Thanks for the reply @Chalkychap... I made this post after support hours, and was shocked to see this message. I'm currently speaking to someone about it, and will hopefully get this resolved.
