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DavidRo_1305343

SMARTY Rookie

Joined 3 years ago

4 Posts4 Likes

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Re: Plan renewal
These instructions don't work for me at step 3. (Nor does the camera icon / link above to send you a screen shot, illustrating this.)
23-01-2023 Place Chats & Hacks
8.6KViews
0likes
1Comment
Re: Auto Renew experience
I have spent ages talking to two banks on another telephone. They are insistent that the funds are not the issue for us. They can even see money being attempted, the exact correct amount. It is wrong for a Smarty system failure like this to cause us this grief. We have no idea what to do or where to turn.
23-01-2023 Place Chats & Hacks
21KViews
3likes
2Comments
Re: Auto Renew experience
I am that bemused aged parent. All I can see to do is to leave Smarty and get another SIM. It worked for month and months then stopped. We can't do anything but use the Smarty website.
23-01-2023 Place Chats & Hacks
21KViews
0likes
1Comment
Re: Auto Renew experience
Luxury! Yesterday I clicked on renew and was taken through payment processing and then it said it had an error. Retry doesn't and cancel just stops retrying (which is not what I want!). My bank says it set 1p aside (standard is it live test) and then it does no more. Bot can't help and online customer services were/are useless. Added another card. Same thing.
23-01-2023 Place Chats & Hacks
21KViews
1like
1Comment