£12 refund

[Bigskimp · Accepted solution]

Registered account but not activated yet. Smarty took £12 out my account already 

[Bigskimp]

Can you refund me back the money

[MSF]

@Bigskimp  Sorry but don't understand the full issue here.

We are forum members like you and so cannot arrange any refunds. You need to web chat with the Support Team for that.

[Tascha]

Hi @Bigskimp the first months payment is taken upfront however, your billing cycle won't begin until you activate the SIM