BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
this is what my iPhone states is the reason why. Please can you help as I need to make several urgent calls? If you set up a new eSIM or insert a new SIM card into your iPhone or iPad, you may need to download the network provider settings for your n...
Support just brings up FAQ's to my surprise links on here bounce all over the place, I am trying to reactivate my account with a new sim I have purchased, or failing that I wish to delete this old account and start from new.. how do I do this? Thank...
Hi all, I am trying to activate a new sim, it wont let me, just says account has been closed ( my plan expired a year ago) I have new sim.. any ideas? atm it just asks for an address for a new sim to be sent. Thanks
My port is successful but I am not able to make or receive telephone calls
Is anyone else experiencing delays when bringing a number over from Vodafone ? my transfer date was 4 days ago . I can call out but cant recieve calls . The new number is not showing on the Smarty app . The new number is showing on my iphone . i hav...
Smarty network slow in Lowestoft
Three of my local masts have not been upgraded yet and as a result I can't use IPv6 while on these masts (probably about 99.9% of the time). I use Three mobile broadband and was having issues with Wifi Calling (it was working on other wifi networks ...
I’ve just started with Smarty and ported my old number from Vodafone. Do Smarty automatically cancel your contract with your old provider?
So I can’t ring my ee number to smarty number
I am a pensioner so don't use the phone often but I heard landlines will be coming to an end so smarty was the answer but each month I will have a surplus, do I pay for a top up every month or can I carry this over?
Why does my plan keep pausing despite the fact I’ve got it on auto renew?
Hi,I've a Poco x5 pro 5g and recently it's updated to a new os (hyper os from miui) cept now the data is being used massively, I've a 10gb till used but that's going down fast and advice, pointers?I'm usually on 60gb and get to about 20gb but this ha...
I am currently not receiving texts from some people known to me and organisations (including frustratingly two stage verification codes) while abroad in Australia. Texts from others including Smarty's verification code work fine. I have the releva...
Hi I’ve tried to activate my sim but smarty thinks I’ve ordered one so it’s now impossible to activate the one I’ve got, is there anyway round this
As per title. Smarty has told me my old 3 number has successfully been transferred to my Smarty SIM. But when calling my old number, it says the number is not in use. The old SIM has been disabled.I have restarted my phone multiple times but still no...
Is anyone using the a TP-Link VR100 AC2100 MODEM using ZTZ 4G DONGLE wth SMARTY? If so did you have to enter any settings & what were the settings please?
I opted to retain my old number & it all ported over correctly. However, the Smarty number occasionally appears to display when I make calls or message some contacts. They don’t recognise the Smarty number & so don’t take the call. How do I disable/h...
Hi..I am not receiving any incoming voice calls on my iphone. No calls go to voicemail but voice calls can be made outgoing. Only calls over WiFi fully work. I've checked call forwarding but it's not an option that you can open (it doesn't load up.w...
need to cancel my contract as i havve lost my phone
