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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
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  • 496 replies
  • 7 kudos

why will a non volte phone lose all service in 2025

why would texts and data not still work if the phone can use 4g for them, i NEVER make calls anyway. i assume this will be enforced by imei so if my phone stops working i will change its imei number to the imei number of a broken volte phone that i h...

Coming back

I left smarty over a week ago because my company wanted me to go on their contract with o2, but the coverage is awful, I still have my smarty sim but they havnt replied when I asked them the same question: how do I come back? And can I keep the old s...

Very poor data speed

Sadly I think I’ve had enough of very poor data speeds with Smarty in my router , I had a week in Canterbury and now in Wyboston near St Neots and in both places I’ve been lucky to get 2mbps down load speed which is very frustrating. I’ve been with S...

Texts

Anyone have problems with texts being received by recipient 

Very slow data speed - Leeds

Hi I’m having very slow 4G speed here in Leeds. Speedtest is 1 Mbps download, 32 Mbps upload. it seems to have been like this for a few days now.Is anyone else having problems?

No signal in London West end

I ave had my smarty simm deal for 4months now and there is no signal in the West end of London - my partner recently moved also and the same with her. her friend who has smarty too found the same problem, this is bad for women or young people who nee...

Low speed after moving address

Ive been a happy user of smarty for a handful of months now with no problems. In my previous location I would get upto 10 megabits according to speedtest, but for the couple of days since I moved my speeds have been topping out at 0.3 megabits. I am ...

Fyreloris by SMARTY Pioneer
  • 1957 Views
  • 4 replies
  • 0 kudos

Consistent 3g signal

HiYesterday I switched to smarty to take advantage of an unlimited data plan. As soon as my sim was activated I was only getting a 3g signal with a download speed of approximately 6 mbps.This morning when I contacted customer services via the chat fa...

Weak signal indoors with 4g router

I'm unhappy with my home broadband provider and looking to move to 4G broadband with three.I  am testing a ZTE 4G router with a smarty SIM. Network coverage checker tells me I should have excellent service indoors and out. 5G is not available in my a...

Phone number

I’m new to Smarty. Brought my number with me from O2. When I looked on my phone -settings:phone, the number shown is from the Smarty sim I was sent. My own number works perfectly though and it won’t let me change the number shown. Any ideas clever pe...

Dongle wont connect

I have a unlocked huawei dongle with an activated SIM. The dongle will not connect to the internet. Ive checked the APN and it appears correct (mob.asm.net). Anything else I can try?