Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
Hello,Ringing mobile to mobile is fine, no issues.However, when I ring official business etc. such as The doctors, companies such as Virgin Media, I am guessing anyone that uses a business line other than a mobile, the conversation cuts out/delayed a...
Hello I'm very close to using my data can I buy a new plan once it runs out or do I have to wait till the date the plan was due to run out ?
Whenever I’m in a busy area like Soho or City of London in the evening I never get reception. My friends on 3 surf away on 4 or 5 G like there’s no problem. I can wait 5 mins or more for a website to build. I have an iPhone 14. Is this usually a prob...
HI, I would like to put a temporary voicemail on to say that I am not able to be contactable for 2 weeks. How do I do that please?
I am travelling to Turkey soon and I need to be able to ensure I can send and recieve texts and phone calls. Which add-on will I need? EU or International?
Ever since being with smarty with unlimited everything I'm forever getting the round circle with line through it ( no reception) yet when I check coverage it says its perfect for my area but this can't be true...... What can I do about this as I've b...
I want to pause but there is notice that says “You currently have no payment methods set up” which is incorrect. I currently have a payment method set up
I am the named subscriber on a Smarty plan. My son has been using the number. He now wants to keep the same number, but to be the named subscriber. Two questions: 1) within Smarty, can we change the name and contact details of a subscriber linked...
Hi,I have recently purchased 4 new sims but I can’t use any data on any of them. I have updated the APN settings but still getting no data.
Hi - does anyone have any tips for using their Motorhome router in the EU? We are going to visit Belgium and Holland soon and have a 5g Huawei router with a Smarty Data only SIM.
Hello, Since joining SMARTY, I have tried to use the app, great!However almost every 24 hours the app logs me out, and I need to put my details in all over again. Face ID does not work, and every time I do this I need to reset up the app / verify mys...
We are soon to travel France and Spain in our motorhome for 3 months. At the moment we have a £10 a month data only sim, what is the best way to proceed re data ?Terry Guyton
We are soon to travel France and Spain in our motorhome for 3 months. At the moment we have a £10 a month data only sim, what is the best way to proceed re data ?Terry Guyton
I have a Smarty SIM in my mobile router in my static caravan. Signal is good (4 bars) but drops now and then for a split second. My devices lose the connection and then don't have the Strong wifi available. I have to turn the router off & on again an...
hi all,Has anybody got the settings to setup a tp link M7350 4g lte router on unlimited data only plan? Having trouble with connecting xbox series s, S20 and win11 connects fine.Thanks
My plan has renewed today and i do not want to
Mobile data not working properly
