Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
nformation throughout is very patchy and deliberately evasive. I joined Smarty believing I would be able to phone France as a part of the deal. It seems not. What do I need to do to be able to phone France and which Add-on do I need to purchase to co...
Good afternoon- my voicemail is calling me every few minutes when I have no new voicemail. It is driving me insane! Can anyone advise how to stop this?
Ive been with smarty for 12 months in an iphone, without a problem. Today out of the blue, my phone is saying no sim card detected. Ive taken it out and made sure its inserted properly, but not working. I have a smarty bonus sim i got when i joined s...
I have a sim only deal, and used to get a text and voicemail ok but now when someone leaves an voicemail (Ive tested) and I call to retrieve it the automated voice says ‘you have no new messages’. I am missing important calls as a result. any clues a...
I accidentally activated my sim without getting it so what to do now
Hi there, I just topped up my account via paypoint and it is showing in my balance but how do I know use that to buy an add on? I click the add on and the only ways to pay are card, PayPal and Gpay.. no option for balance
Less than 1mb per second isn’t acceptable this doesn’t even load web pages smarty support say networks getting maintenance but my partners on three smarty’s sister network and she gets 30 to 50 megabits just moved from o2 but will be moving back shor...
Hi everyone, can anyone tell me why when you have 2 Smarty sims, one is not connecting, this is a data only plan with unlimited data but the other which is my phone on a 6gb plan connects ok, feel like I'm being robbed by Smarty especially when the d...
HII create a custom voicemail message, saving for use on all messages., but after a period of time this defaults back to the basic setting. Why?
Hi, my package includes unlimited phone calls, does this mean that calls from the UK to Jersey are included as part of this package?
I replaced my sim with the same number as I lost my previous phone and the new sim will not connect to the network despite the fact that I have activated it and gone through the activation troubleshooting steps. Any suggestions or help would be great...
Hi,Im unable to send SMS messages on iOS. Unable to confirm number for iMessages as well. Calls in and out are ok. Can receive sms messages without issues?THANKS
I joined Smarty 4 weeks ago and ported my number, since then I can not send SMS to certain random numbers; I have reported it but this has not been sorted. Had it happened to anyone elseService I got is extremely poor as well.
I have activated my SIM and been notified that the transfer of my old number is expected tomorrow 11th June. However I have no signal now on the interim number I received from Smarty. This number worked at first. On the app it says 'Your number trans...
I am seeing poor reception in the above areas.Are other people seeing the same
Is there a package I can change to that allows me to use my phone freely in the Isle of Man
I have a group plan with my husband. As he rarely uses his phone, can I pause payments for it?
I need a replacement SIM cause I've lost my phone, but also my old SIM for some reason the payment stopped going through and I'm not sure why, I would like to continue this payment and get a new SIM
