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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 106204 Views
  • 499 replies
  • 8 kudos

No service

My number transfer has been successful but I still have no service I’ve turned phone on and off but still nothing 

Refund

I paid ten pounds two or three weeks ago and again yesterday 10 pounds by apple pay (both times I think) and still I had to pay 12 pounds today to get service back because the auto-new facility was switched off.  I want my first two payments refunded...

Resolved! Rejoining mega deal offer invitation email

I was sent the above invitation which I took up via the email and now I’m here and my numbers ported today I see on my dashboard the required 16gb plan doesn’t have the 50gb as offered can someone look into this please?

Data roaming Portugal

I was recently in Lisbon and data roaming would not worki I was in Portugal in June and it mostly worked ok. Settings all changed earlier in year and correct. I am due back in Portugal end of the week and want to ensure my data roaming works. any ide...

Two numbers?

I changed to SMARTY a few months ago and it seems my temporary phone number has stayed with me, as well as my proper number! People in my address book are trying to get through to me on my proper number and can't, or they text me on my proper number ...

Lynney by SMARTY Rookie
  • 894 Views
  • 2 replies
  • 0 kudos

Slow data speeds just about everywhere

If smarty honestly expect people to believe this network is fully backed by the three network in relation to mast coverage then I think they will be in for the business for the short term imo.Do me a favour when you turn off the 3g, why not just swit...

about bill

Could you send the smart sim card 6 months payment details by email?Mahamuda Begum447988604913maduriparvez@hotmail.com 

Data add on nd UK unlimited data pass

My wifi at home is currently down and having to run everything from my phone data. I currentlly have a Data add on and a 3 day unlimited data pass. My device seem to be using the data from the add on rather than data pass. Does anyone know how I can ...

Ger by SMARTY Pioneer
  • 1135 Views
  • 2 replies
  • 0 kudos

US Travel

Travelling to the US in a few weeks. Will only need data. Do Smarty have an option for this, or do I need to use a travel eSIM?

Morning

I'm on the £20 unlimited  but used dater goes across the full bar.  686  will my dater carry on or will it stop till the payment is due again 

Rejoining Mega Deal

Hello I’ve just come back to Smarty today after being emailed a mega deal but the 16gb plan I bought does not have the offered 50gb on it as yet. Any chance anyone can clarify this please?