Where to find the unlimited dsta for £16 deal

[AmyMcco_2773620]

I saw a deal for unlimited data for 16.00 a month advertised but when I look in my app it is not there? I want to change over to it before the 11th when my existing tariff of 50g will renew and customer service are useless

[lukefow_2236187]

smarty uses some filthy tactics, the £16 unlimited data is only avaliable to new customers

[SmartyTrousers]

In my experience, Smarty support are usually happy to switch you onto the special deal you've seen if you chat to them. How exactly are customer service 'useless'?

[MSF]

@AmyMcco_2773620  Did you see this through some third party? That does occasionally happen nd you can only get it via the place you saw it.

That said, @SmartyTrousers  makes good point and it is always worth asking Support Team if you can have that deal - you may need to give the details of where you saw it.

@lukefow_2236187  If it's only available to new customers generally, why isn't it on the website - hence my feeling that it is via a third party.